
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Wonderful experience with Brett Bergman! I couldn't have asked for a better experience when purchasing my 2009 Nissan Maxima. Brett Bergman was terrific and very patient with me through the w I couldn't have asked for a better experience when purchasing my 2009 Nissan Maxima. Brett Bergman was terrific and very patient with me through the whole process. He is a very genuine guy who definately cares about his customers and would not do them wrong is anyway. Thank you Brett for your time and patients with me! You were wonderful!! I will be reffering to you! More
Excellent customer service and knowlegable people!!! In 2013 my wife bought a Ford Transit XLT. George Schneider was our sales person. He was very personable and full of information about the vehicle. We In 2013 my wife bought a Ford Transit XLT. George Schneider was our sales person. He was very personable and full of information about the vehicle. We really like his approach. I contacted George about a new 2015 Focus SE for me a few days ago. He was very helpful and knew the recent technology very well. He also explained the dealer range of items and service impressively. Mike Rich was excellent regarding financing and the legal paper work. These are the kind of people I enjoy dealing with. No pressure, but accurate and concise information, to make a better buying experience. I highly recommend Sunset Ford for your next vehicle purchase. More
Thank You Sunset Ford Waterloo This was my first experience with Sunset Forf Waterloo. The sales and management were great! Very satisfied with the car. Again thank you to the SFW t This was my first experience with Sunset Forf Waterloo. The sales and management were great! Very satisfied with the car. Again thank you to the SFW team! More
Great customer service Went in an was immediately greeted by a nice and easy going salesman (Jeff Bakken). The sale experience was the best we've ever had and we've owned ma Went in an was immediately greeted by a nice and easy going salesman (Jeff Bakken). The sale experience was the best we've ever had and we've owned many vehicles. Jeff was knowledgable and not pushy at all. The financing office was great also. Both Mike's that work along sales and finance are very nice people. We never owned a ford and they made us ford customers for life and we will definitely return. More
Great Team I typically hate car shopping due to it being an all day affair and not knowing what kind of sales person you are going to end up with. My sales tea I typically hate car shopping due to it being an all day affair and not knowing what kind of sales person you are going to end up with. My sales team was excellent. They found me what I wanted and were very easy and fun to work with. I would definitely recommend them if you are car shopping. More
Going beyond the extra mile. Everyone was fantastic. From the moment we walked in to the follow-up calls after. They made many calls to help us get our old financing squared away Everyone was fantastic. From the moment we walked in to the follow-up calls after. They made many calls to help us get our old financing squared away so we could get in a new car. They got us the best deal at an amazing rate. If you are looking for a new or used car this dealership is a must stop. I know we will be life time customers. More
A lot of great people work here.... On our visit to Sunset Ford we, my husband and myself bought our third vehicle. We really love going here because they make you feel like family. Bre On our visit to Sunset Ford we, my husband and myself bought our third vehicle. We really love going here because they make you feel like family. Brett and Mike are awesome. They answered every question we had for them. We will continue going back to them. More
Another Great Experience at Sunset Today we went in to Sunset to look for a new truck for me. Unfortunately it was not in the cards dealt to us. So my wife and I decided to look for a n Today we went in to Sunset to look for a new truck for me. Unfortunately it was not in the cards dealt to us. So my wife and I decided to look for a new car for her. George was our salesman and he was fantastic. He was very knowledgable about the cars and was very friendly to my little boys He was also very patient with us as we tried to figure out a budget and what we can afford. Finally we were set on a 2016 Escape. I test drove it and even for a big guy like myself, it was a fantastic vehicle. We went back in and crunched the numbers and came up with a deal. The finance manager Mike was again fantastic and worked his magic to get a payment within our budget. He has earned the Nickname Magic Mike from me. I am 125% satisfied with the staff at Sunset Ford. This was my second car from there and I am looking forward to buying my third. Hopefully it will be my new truck. More
Returning customer My latest visit to Sunset Ford of Waterloo was my third purchase from them. They were quite fair in the determination of my trade-ins and their asking My latest visit to Sunset Ford of Waterloo was my third purchase from them. They were quite fair in the determination of my trade-ins and their asking price for the Edge was right in line. I am once again pleased overall. This is my dealership of choice. More
Great experience! I recently bought a 2014 Nissan Titan at Sunset Ford of Waterloo. The whole experience was made easy by the friendly staff and comfortable atmosphere. I recently bought a 2014 Nissan Titan at Sunset Ford of Waterloo. The whole experience was made easy by the friendly staff and comfortable atmosphere. Many thanks to Jeff and Mike who were great to work with. I will recommend every chance I get! Regards, Mark More