Sunset Ford of Waterloo

Awesome Service Brett Bergman our salesman is spectacular. We told him what we wanted and he proceeded to give us lots of help on our purchase. This is the second v Brett Bergman our salesman is spectacular. We told him what we wanted and he proceeded to give us lots of help on our purchase. This is the second vehicle we bought from the salesman Brett. This is our 5th vehicle from Sunset Ford. Also if we have any questions after our purchases Brett is right there to help answer them. Mike Rich is also great! They both are always ready to greet us with a smile. More

Trade in I walked in not knowing exactly what I wanted and Jeff was able to help me feel comfortable and confident in my new vehicle choice. I would recommend I walked in not knowing exactly what I wanted and Jeff was able to help me feel comfortable and confident in my new vehicle choice. I would recommend this dealership to anyone. I would also recommend Jeff to anyone looking for a patient and caring salesman. Thanks Jeff!! **Their service team rocks too! ** More

I had a nice experience The sales people here were very professional. They were also very helpful in assisting us with the purchase of a vehicle. I'd certainly return on the The sales people here were very professional. They were also very helpful in assisting us with the purchase of a vehicle. I'd certainly return on the future should the need arise. More

First time at sunset ford but not the last We were well pleased at the purchase of our truck from sunset ford. Our sales professional George Schneider worked diligently from start to close and We were well pleased at the purchase of our truck from sunset ford. Our sales professional George Schneider worked diligently from start to close and after. our sales manager Mike Carr worked hard to see that we got the most for our money now and for years to come. Our sales manager Mike Rich was so much more than fair in getting us the best price on our new truck and the best price on our trade in. I can't say enough for these three men and their diligent efforts , friendly teamwork , with no pressure. thank you Mike Rich, Mike Carr and George Schneider More

first new car in 25 years! I could not have been more pleasantly surprised after years of avoiding the car sales experience! Jeff Bakken is living proof one does not have to pu I could not have been more pleasantly surprised after years of avoiding the car sales experience! Jeff Bakken is living proof one does not have to put on a vaudeville attitude to be successful.. Everyone was friendly, the building spotless and their were no obvious glitches in the process. I absolutely would and will send friends and family Sunset Ford 'Waterloo.'s direction. A most positive experience! More

A very pleasant expierance I don't think all of the persons we delt with, from our salesman Jerry Edwards to the finance Mike Carr could have done more to make our purchase expi I don't think all of the persons we delt with, from our salesman Jerry Edwards to the finance Mike Carr could have done more to make our purchase expierance pleasant. You could not ask for better treatment than we received. Will definitely come back when we need a new vehicle. More

5th vehicle from Brett, smooth as can ask. Brett adds a no pressure, very informative experience to car buying. Explains items asked about and pays attention to detail. Would recommend him Brett adds a no pressure, very informative experience to car buying. Explains items asked about and pays attention to detail. Would recommend him to anyone. More

Fantastic experience! We have purchased several cars/trucks through Sunset Ford in Waterloo, IL. We have been extremely happy with the level of service and expertise every We have purchased several cars/trucks through Sunset Ford in Waterloo, IL. We have been extremely happy with the level of service and expertise every time! Thanks Brett Bergman, Jeff Bakken and Mike Carr! More

Excellent Service! I just purchased a 2014 Focus ST last week, and couldn't be happier. I saw the car on Autotrader and decided to come take a look at it. Upon arriving I just purchased a 2014 Focus ST last week, and couldn't be happier. I saw the car on Autotrader and decided to come take a look at it. Upon arriving at the dealership I was promptly greeted and was out test driving the car within minutes. Needless to say I was very much impressed with the customer service I received and would definitely return to purchase a vehicle in the future. Thank you Brett Bergman and Mike Carr I appreciate how hard you worked to make the deal. More

Good deal My experience working with Jeff Bakken was excellent. He was not pushy and was very patient . I would recommend sunset ford to friends and family. My experience working with Jeff Bakken was excellent. He was not pushy and was very patient . I would recommend sunset ford to friends and family. More