Sunset Ford of Waterloo

2016 Escape Thanks to George Schneider for all assistance from test driving and selection of vehicle desired to a wait for the 2016 model and equipment requested Thanks to George Schneider for all assistance from test driving and selection of vehicle desired to a wait for the 2016 model and equipment requested through a thorough and easy purchase process. George provided frequent updates and was always friendly and courteous. Mike Rich was efficient and friendly as the deal was completed. Will recommend Sunset Ford to friends. More

Great Experience Jeff was not only able to set us up with the truck that we wanted (he even went and picked it up from another dealer the same day we asked about it), Jeff was not only able to set us up with the truck that we wanted (he even went and picked it up from another dealer the same day we asked about it), but was able to get it to us at the price we needed. No hassle, quick and courteous. Jeff and the entire team at Sunset understood what we needed, how to get it for us, and the best approach to get us everything we wanted and more at the right deal. I would recommend Jeff and the Sunset team to anyone that is in the market for a new vehicle or even considering it. More

Best Deal Around Recently purchased my 5th vehicle from Sunset Ford, 4 have been at the Waterloo facility. Jerry Edwards, Mike Rich & Mike Carr went above and beyond Recently purchased my 5th vehicle from Sunset Ford, 4 have been at the Waterloo facility. Jerry Edwards, Mike Rich & Mike Carr went above and beyond to make the deal work for me. Great Team and Customer Service. Thank You.. More

Sunset Ford is the way to go.. My husband and I just bought our 2nd car from Brett,,very friendly, and got us the right deal for us..So stop in and see Brett My husband and I just bought our 2nd car from Brett,,very friendly, and got us the right deal for us..So stop in and see Brett More

Best Customer Service This is the second vehicle I've purchased from Sunset Ford Waterloo. Jerry Edwards has been our salesperson on both. He makes you feel like you are This is the second vehicle I've purchased from Sunset Ford Waterloo. Jerry Edwards has been our salesperson on both. He makes you feel like you are part of the family. Mike Rich and Mike Carr went out of their way to take care of us. Highly recommend the team. In fact; our son bought a car a few days later. More

I'll be back! This is the second vehicle I've purchased from Sunset. George worked with me both times. They provide awesome customer service, and make the process a This is the second vehicle I've purchased from Sunset. George worked with me both times. They provide awesome customer service, and make the process as smooth as can be. When the time comes......I'll be back! More

No hassle, no pressure tactics My husband and I have been looking at newer used cars to replace my aging Pontiac and decided to take a look at a 2014 we had seen on the Sunset webpa My husband and I have been looking at newer used cars to replace my aging Pontiac and decided to take a look at a 2014 we had seen on the Sunset webpage. We arrived at the Waterloo location only to find that car was at the South County lot. Jeff Bakken was very helpful, showed us the 2015 model and explained the differences, he suggested a test drive of the similar car while he looked into getting the car we were interested brought to Waterloo. He also showed us the used selection available for test drives there. Jeff listened to what we had to say before making any suggestions on other vehicles, asked us about our needs for any purchase we would make like our budget and what kind of use the car would get. He and his boss, Mike Rich, were extremely laid back, not rushing us to make a decision, it was more like talking to friends than a sales team. My husband and I decided on a white 2012 Focus that was a certified pre owned, not my favorite color but within our budget. When Mike started the financing, he knew we had liked the 2015 model we test drove as well and when the interest and payment on the used model came back, he wondered if he could get us a lower rate on a new model and possibly a better payment. I haven't had a brand new car since I purchased my first car by myself just after high school, I never really figured I could afford a brand new car. Thanks to the team at Sunset though, I have a 2015 Focus with a ton of features I love and don't think I can now live without. The best part is though, it's my favorite color-silver. More

"Great people to work with!!!" Great Experience at Sunset Ford in Waterloo!!! Jeff was wonderful. He was very professional and took time answering all my questions. He even took th Great Experience at Sunset Ford in Waterloo!!! Jeff was wonderful. He was very professional and took time answering all my questions. He even took the time to go over how to use everything inside my new Ford Escape. I have bought several cars from Auffenberg Ford and Nissan and not ever did anyone show me how to use anything. I must say I would recommend friends and family to take the time to stop and talk with Jeff at Sunset. Usually at a dealership you only meet the your sales person. I had the pleasure of meeting Mike Rich and Mike Carr. You can pretty much look around and see all the Awards they have received to know they are the best at what they do. Thank you so much. More

Great People to Work With!! George Schneider and Mike Rich made my purchase easy. I appreciate the time that was spent answering questions. When I make another purchase, Sunset George Schneider and Mike Rich made my purchase easy. I appreciate the time that was spent answering questions. When I make another purchase, Sunset Ford will be the place to come. More

Best Car buying experience We have dealt with many dealerships over the years. I must say that Sunset Ford of Waterloo has surpassed all dealers by a great margin. The best ex We have dealt with many dealerships over the years. I must say that Sunset Ford of Waterloo has surpassed all dealers by a great margin. The best experience we have had. We bought our new F150 Truck from Jeff Bakken along with Mike Rich and Mike Carr. Each of these individuals went above and beyond to see that are questions were answered and our needs were met. No pressure and a friendly and relaxed atmosphere. I would like to thank them for their assistance in this process and look forward to continuing our relationship with Service and future automobile purchases. It is the first time we have purchased a vehicle and the Sales Representative was knowledgeable of the technology and new features of the vehicle. More