
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Fantastic experience This is the 4th vehicle purchased from Sunset for my family but the first for myself. I have worked with Brett before and he is the most knowledgeabl This is the 4th vehicle purchased from Sunset for my family but the first for myself. I have worked with Brett before and he is the most knowledgeable and personable salesman I can imagine. He knows everything to know about Ford vehicles and can answer any question. I was treated with respect and with every consideration. Pete gave me an extremely fair price for my vehicle and for the new one, a 2013 F-150. Everyone at the dealership is first-rate and you can tell customer satisfaction is their first priority. I will only go to Sunset for car needs as they have my complete trust. More
Great experience, again! This was the 4th vehicle that we have purchased from Sunset Waterloo and Brett! Once again, great experience, professional staff, clean showroom, a This was the 4th vehicle that we have purchased from Sunset Waterloo and Brett! Once again, great experience, professional staff, clean showroom, and no pressure! More
Great service from every person. Most communications and negotiations were carried out through email with prompt responses. I was able to complete the transaction in one trip. Perso Most communications and negotiations were carried out through email with prompt responses. I was able to complete the transaction in one trip. Personnel was very cooperative with each other in all aspects of the service, sales, and financial matters. Mike Rich, Jeff Bakken, and Jerry Edwards were very capable and friendly. I would be willing to recommend Sunset Ford to friends and family. Overall, great experience! More
Best Car Buying Experience Ever!!!! I had the pleasure of meeting with salesman George Schneider on Friday, December 4, 2015. I purchased a 2016 Ford Fusion S at Sunset Ford in Waterloo I had the pleasure of meeting with salesman George Schneider on Friday, December 4, 2015. I purchased a 2016 Ford Fusion S at Sunset Ford in Waterloo, Il. This was my first new car purchase in 9 years. I will without hesitation recommend anyone I know looking to purchase a car, to go see George and the team (Mike Carr) at Sunset Ford, Waterloo. THANKS GEORGE for showing me what I was interested in, and answering all my questions. Sincerely, Tammy More
Great Experience!! I just bought my 2011 Ford Edge, and all I can say was it was a great experience! Everyone was fantastic, and a very special thank you to Jerry! He wa I just bought my 2011 Ford Edge, and all I can say was it was a great experience! Everyone was fantastic, and a very special thank you to Jerry! He was the best of the best!! I would recommend talking to him if you have any questions about car buying. He is seriously the best guy ever!! More
Awesome Service Brett Bergman our salesman is spectacular. We told him what we wanted and he proceeded to give us lots of help on our purchase. This is the second v Brett Bergman our salesman is spectacular. We told him what we wanted and he proceeded to give us lots of help on our purchase. This is the second vehicle we bought from the salesman Brett. This is our 5th vehicle from Sunset Ford. Also if we have any questions after our purchases Brett is right there to help answer them. Mike Rich is also great! They both are always ready to greet us with a smile. More
Trade in I walked in not knowing exactly what I wanted and Jeff was able to help me feel comfortable and confident in my new vehicle choice. I would recommend I walked in not knowing exactly what I wanted and Jeff was able to help me feel comfortable and confident in my new vehicle choice. I would recommend this dealership to anyone. I would also recommend Jeff to anyone looking for a patient and caring salesman. Thanks Jeff!! **Their service team rocks too! ** More
I had a nice experience The sales people here were very professional. They were also very helpful in assisting us with the purchase of a vehicle. I'd certainly return on the The sales people here were very professional. They were also very helpful in assisting us with the purchase of a vehicle. I'd certainly return on the future should the need arise. More
First time at sunset ford but not the last We were well pleased at the purchase of our truck from sunset ford. Our sales professional George Schneider worked diligently from start to close and We were well pleased at the purchase of our truck from sunset ford. Our sales professional George Schneider worked diligently from start to close and after. our sales manager Mike Carr worked hard to see that we got the most for our money now and for years to come. Our sales manager Mike Rich was so much more than fair in getting us the best price on our new truck and the best price on our trade in. I can't say enough for these three men and their diligent efforts , friendly teamwork , with no pressure. thank you Mike Rich, Mike Carr and George Schneider More
first new car in 25 years! I could not have been more pleasantly surprised after years of avoiding the car sales experience! Jeff Bakken is living proof one does not have to pu I could not have been more pleasantly surprised after years of avoiding the car sales experience! Jeff Bakken is living proof one does not have to put on a vaudeville attitude to be successful.. Everyone was friendly, the building spotless and their were no obvious glitches in the process. I absolutely would and will send friends and family Sunset Ford 'Waterloo.'s direction. A most positive experience! More