
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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This is the first time we did business with this dealership. Needless to say, we were very impressed. Everyone we worked with was very friendly and courteous. They took their time to answer all o dealership. Needless to say, we were very impressed. Everyone we worked with was very friendly and courteous. They took their time to answer all of our questions and informed us about the car so we could understand it. Seniors are not good with technology!! We would recommend this dealership to anyone that asks us. More
I helped my mother pick out a new car. Jerry Edwards was the salesman who helped us. He was very knowledgeable, and very patient while she sorted thru different models. He moved the cars into the service the salesman who helped us. He was very knowledgeable, and very patient while she sorted thru different models. He moved the cars into the service bay so she didn't have to walk as she is 83 years old. She was very pleased with the experience as was I. I would not hesitate to do future business at Sunset. More
This is the second car I have bought from Brett. He kept my budget in mind and worked very hard to make sure I drove off the lot in the car I wanted. He was prepared for all of my questions and answered ea my budget in mind and worked very hard to make sure I drove off the lot in the car I wanted. He was prepared for all of my questions and answered each one respectfully. He made this a fun experience for me. I would recommend Brett to anyone! More
The service was superb. Everyone was friendly, knowledgeable and will to help. They answered all of my questions, quick to return phone calls and offered timely, professional and efficient service knowledgeable and will to help. They answered all of my questions, quick to return phone calls and offered timely, professional and efficient service. I would love to make another purchase with Sunset Ford. I will not hesitate to refer them to all my relatives and friends. Thank you Sunset Ford. More
Everyone I talked to were friendly. They were eager to work with me and meet my goals in a new vehicle. I called first and talked with George. He was very friendly on the phone and made my decision to do work with me and meet my goals in a new vehicle. I called first and talked with George. He was very friendly on the phone and made my decision to do business with him easy. I had the opportunity to talk with the manager - Mike and he was very friendly as well. Mike in finance also made the buying experience easier. His knowledge in the extra products was great and what really helped is he knew what I wanted and what I didn't want and he was not pushy. More
The customer service was awesome, Jerry & Brett were great to work with in the purchase of our 2009 Ford Focus. Mike, the finance manager, helped through all the paperwork with our online financing pack great to work with in the purchase of our 2009 Ford Focus. Mike, the finance manager, helped through all the paperwork with our online financing package. Just an overall great experience, I will go there again for my next vehicle. More
My experience at Sunset Ford of Waterloo was wonderful. My fiancee took a look at all the dealerships around St. Louis and found that sunset had far better prices than any of its competitors as well as a b My fiancee took a look at all the dealerships around St. Louis and found that sunset had far better prices than any of its competitors as well as a better selection of trucks. once we decided to take a look, we were well taken care of. we were in a minor hurry and we had 3 people working hard to make sure we got in and out and we were able to drive away with our Used Ford Ranger! Brett and "the Mikes" were wonderful! We'll be back, and we'll send our friends! More
This is the most wonderful group of people that I have dealt with. Everyone of the gentleman that I dealt with was wonderful. I had an interesting situation and these three guys helped me get into two n dealt with. Everyone of the gentleman that I dealt with was wonderful. I had an interesting situation and these three guys helped me get into two new vehicles when a year. They don't judge a person by the way the look they get to know the individual and do what is best for them. I will NEVER go anywhere else. More
We went in to get an expensive repair on my 2004 Ford F150. We were expecting the worse and decided to see if buying a brand new vehicle would be a better option. We had already looked into getting a lo F150. We were expecting the worse and decided to see if buying a brand new vehicle would be a better option. We had already looked into getting a loan from our bank to buy a different vehicle, but was turned down. We weren't getting our hopes up. We were originally looking at a less loaded Edge that would have been delivered from the other dealership. Bob asked if I liked the model I test drove which of course I did. It was loaded with leather seats. He suggested we try getting that model. Expecting to be turned down anyway, we decided it was worth a shot. Bob worked all the numbers and passed it along to Mike in the Financial office. About 15 minutes later Mike came out to get us. He said everything was ready and we just need to sign the papers. So we went in expecting an outrageous interest rate and a high monthly car payment. To our surprise we got the payment we want with the lowest rate going today. The whole experience went better than my previous experiences buying a new car. My son who was going on no nap was being a handful an Pete gave him a die cast Ford Rapter toy car and a Sunset Ford mini football to keep him occupied as we finished the deal. The staff there are the best!!! We will definitely be buying our next car from Sunset in Waterloo. More
Brett was great, he helped us out a lot when buying our new Ford Focus from our old focus. We have grand kids that could have explained our Focus, but Brett wanted to make sure we knew everything. Thanks B new Ford Focus from our old focus. We have grand kids that could have explained our Focus, but Brett wanted to make sure we knew everything. Thanks Brett! More