Sunset Ford of Waterloo - Service Center

Went to make an appointment for a recall ,the desk person checked the see Was taken in right then & they replaced the part. checked the see Was taken in right then & they replaced the part. More

As usual Lonnie Pope was very friendly and helpful getting my car worked on. She went into the details of the costs associated with the repair to my window getting my car worked on. She went into the details of the costs associated with the repair to my window More

5 Lonnie 5 Quick and to the point. No hassle at all I even got a free car wash out of the oil change. Lonnie did great explaining everything and making sure I was good to go. No hassle at all I even got a free car wash out of the oil change. Lonnie did great explaining everything and making sure I was good to go. More

Very good, Lonnie was amazing She had my vehicle completed the same day as promised. completed the same day as promised. More

I purchased two knew vehicles from the dealership staff and management are awsome I would recommend it and management are awsome I would recommend it More

Quick and convenient turnaround time with little hassle, I do wish they could have washed the vehicle as they do have a car wash on site. I do wish they could have washed the vehicle as they do have a car wash on site. More

Great service department! Very friendly and easy to get scheduled. I drive past another Ford store on my way to Sunset Waterloo and it's well worth the drive! In and out very Very friendly and easy to get scheduled. I drive past another Ford store on my way to Sunset Waterloo and it's well worth the drive! In and out very quickly. Service while I waited... which wasn't too long. More

5 The check out lady was great. Very caring Did you read the first statement I said The check out lady was great. Very caring Very caring Did you read the first statement I said The check out lady was great. Very caring More

Been a customer for 10 years it’s hard to keep customer service stable through multiple employee changes but their doing their best service stable through multiple employee changes but their doing their best More

Very customer friendly. Yreat women customers with respect and not like they are stupid. Aweao.e Yreat women customers with respect and not like they are stupid. Aweao.e More