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Sunset Ford of Waterloo - Service Center
Waterloo, IL
494 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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494 Reviews of Sunset Ford of Waterloo - Service Center
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January 16, 2023
Service was great. Got my car back sooner than expected. Price was what I expected. Got my car back sooner than expected. Price was what I expected. More
by rgsg89
Verified CustomerEmployees Worked With
January 15, 2023
In and out really fast. They didn’t try to up sell me and it was easy scheduling an appointment They didn’t try to up sell me and it was easy scheduling an appointment More
by jubrumm
Employees Worked With
January 15, 2023
Sunset Ford has always provided great service on my Ford fusion and f150 pickup truck fusion and f150 pickup truck More
by edseipp
Employees Worked With
January 14, 2023
No changing table in the rest room my wife had to change our son on the floor. Charged my wife $20 for a new air filter after telling her she needed one. I just put a brand new wiz air filter in her car 1 m our son on the floor. Charged my wife $20 for a new air filter after telling her she needed one. I just put a brand new wiz air filter in her car 1 month ago. The service writer and the techs obviously did not look at the air filter they just told her she needed a new filter. More
by Not happy
Employees Worked With
January 13, 2023
As always, Sunset in Waterloo is convenient and they provide excellent service. The parts Manager is very friendly and efficient provide excellent service. The parts Manager is very friendly and efficient More
by MaryC
Employees Worked With
January 13, 2023
Our first time here, very efficient, friendly. Took care of issue very quickly. Took vehicle in for recall. Clerk was very busy, but handled the work load with a smile. Took care of issue very quickly. Took vehicle in for recall. Clerk was very busy, but handled the work load with a smile. More
by phaas22
Employees Worked With
January 13, 2023
Lonnie , was so helpful with issues with my vehicle and helping me solve my issues.. helping me solve my issues.. More
by BARBARAMEHL
Employees Worked With
January 11, 2023
Service advisor. Lonnie pope was very efficient and friendly. This was my first visit to Sunset Ford and I will pleased with the service they provided. I will certain Lonnie pope was very efficient and friendly. This was my first visit to Sunset Ford and I will pleased with the service they provided. I will certainly return as the need arises. More
by LFITCH
Employees Worked With
January 11, 2023
$500 dollars over priced compared to neighboring repair shops when pricing replacement of rotors and brake pads. shops when pricing replacement of rotors and brake pads. More
by PD
Employees Worked With
January 09, 2023
I go to Sunset Ford in Waterloo Illinois for all my service needs other than the Toyota dealership they're my go-to dealers service needs other than the Toyota dealership they're my go-to dealers More
by JESSED12603
