Sunset Ford of Waterloo - Service Center

I have dealth with Sunset Ford for 23 years from sales to service and never had an bad experience.. service and never had an bad experience.. More

Clean. Service was quick. Reception area was nice. Coffee was hot and fresh. Did what they said they would do Service was quick. Reception area was nice. Coffee was hot and fresh. Did what they said they would do More

Did good job at reasonable time and good check from service desk can't complain about anything service desk can't complain about anything More

I’m very disappointed that I had to take my truck over to Sunset Hills for 3 days to get repaired instead of having it done in Waterloo. This is the second time I’ve had a major repair that took at least 3 d Sunset Hills for 3 days to get repaired instead of having it done in Waterloo. This is the second time I’ve had a major repair that took at least 3 days to repair and it doesn’t even have 90,000 miles on it! More

Service, was not completed as asked, mechanic declined to rotate tires as asked, they decided tires were to wore, plenty of tread on tire left. rotate tires as asked, they decided tires were to wore, plenty of tread on tire left. More

Lonnie was very professional. She handle my issues in a very efficient and timely manner. She handle my issues in a very efficient and timely manner. More

Lonnie did a fantastic job in getting me in for an appointment.. Sunset got me in with no problem plus a carwash! appointment.. Sunset got me in with no problem plus a carwash! More

Got in at my appointment time and did not have to wait long staff was friendly and pleasant long staff was friendly and pleasant More

They were quick and very polite. Handled everything perfectly. Will definitely be having our service completed here again. Handled everything perfectly. Will definitely be having our service completed here again. More

I hate the up selling every time I go in for a oil change, almost as bad as dobbs change, almost as bad as dobbs More