Sunset Ford of Waterloo - Service Center

Service department was courteous and prompt in taking care of maintenance we requested. Kept us informed with progress and follow up on parts on back order care of maintenance we requested. Kept us informed with progress and follow up on parts on back order More

Always greet with smile,polite courteous great at their job helpful listen and focus on you. job helpful listen and focus on you. More

The team was incredibly friendly and willing to humor me about trying to replicate the issue I was having. about trying to replicate the issue I was having. More

Hours are not convenient. Service and people are fine. Usually I have to take a day off to have service Service and people are fine. Usually I have to take a day off to have service More

Got me in quick. Excepted us from Mertz Ford in Millstadt. Had to change because they closed down. Worked on my Car and when they finished they had a nail in the tire Excepted us from Mertz Ford in Millstadt. Had to change because they closed down. Worked on my Car and when they finished they had a nail in the tire when they took it from the garage to the service center and even Repaired the tire free of charge for me. Excellent service More

Service has always been done on time and done correctly. They keep the shop very clean and neat. They keep the shop very clean and neat. More

Casey was so helpful. She went above and beyond finding what I was asking for. She then worked diligently to see if she could accommodate my request at a lower cost! Sh She went above and beyond finding what I was asking for. She then worked diligently to see if she could accommodate my request at a lower cost! She was amazing. More

Very professional and transparent! Would definitely recommend! Danielle communicated every step of the way! Thanks Would definitely recommend! Danielle communicated every step of the way! Thanks More

The two young ladies at the check in desk were great. Very helpful. Outgoing. Professional. Very helpful. Outgoing. Professional. More

Employees at the service desk were very friendly and helpful. May you feel good about coming in. When my vehicle was finished, the technician came into the waiting room and told me about the condition o helpful. May you feel good about coming in. When my vehicle was finished, the technician came into the waiting room and told me about the condition of my battery. Everything was very clean in the service drop off area and waiting room. More