Sunset Ford of Waterloo - Service Center

Service department very friendly and quick. No issues at all. Job was done in time as promised. Never had a problem here. Would recommend to others. all. Job was done in time as promised. Never had a problem here. Would recommend to others. More

Great service with a very clean facility. The staff is well trained and very helpful. I will buy here again and let them service my vehicles. well trained and very helpful. I will buy here again and let them service my vehicles. More

I was quite pleased with this dealership. I normally service in south county near the Home Depot but needed to get a light checked out before heading out of town and they were able to accommodate me. Di service in south county near the Home Depot but needed to get a light checked out before heading out of town and they were able to accommodate me. Diagnosed, parts ordered and all repaired within 3 days, which I felt was very fair. The ladies on the service drive were very kind and professional. Definitely recommend this dealership. More

Friendly and fast I didn't have to wait long..I enjoyed watching Mike & Molly while I waited..Thank you Danielle.. Everyone was friendly and helpful..will see you next time 👍😁😎 watching Mike & Molly while I waited..Thank you Danielle.. Everyone was friendly and helpful..will see you next time 👍😁😎 More

I went in and ask Kelly if she could fit me in to get my oil changed and tires rotated. I was in and out in record time. Then she scheduled me in for a part to be replaced. It was fixed beautifully. I can't oil changed and tires rotated. I was in and out in record time. Then she scheduled me in for a part to be replaced. It was fixed beautifully. I can't say enough good things about this GREAT Dealership:) More

The service advisors weren’t very friendly, I felt like they were trying to take me! Kept pushing different things after I told them no serval times. They had no other vehicles in the shop, I asked them to they were trying to take me! Kept pushing different things after I told them no serval times. They had no other vehicles in the shop, I asked them to look at an issues that was going on with my vehicle you guys replaced less than a year ago that’s under warranty from being fixed. she said she would when I went to check out asked her about it, she looked like oh dang I forgot, instead she got an attitude and said “ you have to make an appointment” why didn’t she tell me that before? One for the worst experience I had here! This place looks like it’s going out of business, no cars on lot, no business there but me, just staff that are rude, I can see why it could be closing! More

Brake service and charging the A/C system was completed satisfactorily. Very good service, completed promptly. Friendly, knowledgeable staff. Kyle Brewer was very helpful during the purchase of my 2012 F- satisfactorily. Very good service, completed promptly. Friendly, knowledgeable staff. Kyle Brewer was very helpful during the purchase of my 2012 F-150 and followup. More

My air-conditioning went out and they got me in within a day. Really appreciate it. day. Really appreciate it. More

Every time I called everyone was very helpful and knowledge of recalls. Our vehicle broke down and was accomodating to our issue was fixed in a day. knowledge of recalls. Our vehicle broke down and was accomodating to our issue was fixed in a day. More

even a simple oil change turns into trouble just sad More