Sunset Ford of Waterloo - Service Center

Appreciate Kelly’s personal touch and consistent information. I like having someone who does not force me to feel the need to do more than necessary on my vehicle. information. I like having someone who does not force me to feel the need to do more than necessary on my vehicle. More

They try to oversell and cover their xxx way too much, I had one spark plug bad and they wanted to sell me all 16 spark plugs all coils and all the plug wires had one spark plug bad and they wanted to sell me all 16 spark plugs all coils and all the plug wires More

Friendly, convenient, thorough. Got regular service and they identified my tires are near needing to be replaced. Provided multiple options and did not try to pressure me into buying. I’ve been a regular c they identified my tires are near needing to be replaced. Provided multiple options and did not try to pressure me into buying. I’ve been a regular customer for years and will continue. More

The Sunset Team did a great job with making sure that my warranty was fully utilized, I didn't have to lift a finger and it all got done quickly. warranty was fully utilized, I didn't have to lift a finger and it all got done quickly. More

Kelly is excellent to deal with in the service department. I just stop in the local dealership to schedule the appointment as it is easier than your call system. Keep up the great work Kelly. department. I just stop in the local dealership to schedule the appointment as it is easier than your call system. Keep up the great work Kelly. More

I always have a good experience at sunset Ford .I hope they stay in business very convenient a great price on oil changes and tire rotation.And Danielle explained my Ford pass rewards . This is the 2nd ve they stay in business very convenient a great price on oil changes and tire rotation.And Danielle explained my Ford pass rewards . This is the 2nd vehicle I purchased through them and will probable do it again in a few years More

Service department very friendly and quick. No issues at all. Job was done in time as promised. Never had a problem here. Would recommend to others. all. Job was done in time as promised. Never had a problem here. Would recommend to others. More

Great service with a very clean facility. The staff is well trained and very helpful. I will buy here again and let them service my vehicles. well trained and very helpful. I will buy here again and let them service my vehicles. More

I was quite pleased with this dealership. I normally service in south county near the Home Depot but needed to get a light checked out before heading out of town and they were able to accommodate me. Di service in south county near the Home Depot but needed to get a light checked out before heading out of town and they were able to accommodate me. Diagnosed, parts ordered and all repaired within 3 days, which I felt was very fair. The ladies on the service drive were very kind and professional. Definitely recommend this dealership. More

I went in and ask Kelly if she could fit me in to get my oil changed and tires rotated. I was in and out in record time. Then she scheduled me in for a part to be replaced. It was fixed beautifully. I can't oil changed and tires rotated. I was in and out in record time. Then she scheduled me in for a part to be replaced. It was fixed beautifully. I can't say enough good things about this GREAT Dealership:) More