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Sunset Ford - Service Center

St. Louis, MO

4.5
1,756 Reviews

1,756 Reviews of Sunset Ford - Service Center

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May 26, 2021

Service was done great and met my expectations! I was shocked to have to pay for items that were needed associated with my vehicle recall’s. More

by BILLPAMGIELOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Fitzgerald
May 26, 2021

Great service and very responsive. Appreciate the shuttle service to work and back which made things very convenient. Mike was great to work with and got me in and out quickly. More

by JLRIVERS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Sunset Ford responded

Thank you for the outstanding review! Our team appreciates your business, and we hope to work with you again soon!

May 25, 2021

Stopped by because I needed emission inspection they got me in and out within 30-45 minutes. I didn’t have an appointment. Couldn’t be happier. More

by rjashipp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
May 26, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! Happy to hear that our team got you taken care of quickly, and we appreciated the chance to earn your business. See you next time!

May 25, 2021

Sunset Ford is the best for sales as well as service-the agency is always so clean and everyone is so friendly and helpful-good people to do business with. More

by LPIZZELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review! It is always such a pleasure working with you, and we look forward to your next visit!

May 22, 2021

Lonnie is great!! Understanding my situation, she took care of me and worked with me to get my oil change done on my 21 F150 in a timely manner. More

by jrenaud81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Konersmann, Lonnie Pope
May 24, 2021 -

Sunset Ford responded

We appreciate you taking the time to share this with us! It was wonderful having you here, and we look forward to your next visit!

May 21, 2021

Couldn’t have ask for better Person to work with Lonnie. Pope. Very help full everything went smooth a pleasure to work with in the time for need More

by Mike. Webet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
May 24, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review, Mike! Lonnie is an asset to our team, and we are so happy to hear that she has taken care of you. We wish you all the best and look forward to your next visit!

May 21, 2021

Mike was very nice,respectful,helpful and patient with me. I needed my car next day and he got in done. It’s easy to call in for service , girls are helpful and efficient More

by PATSYS1137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Sunset Ford responded

Thank you so much for the great feedback! It was a pleasure working with you, and our team is here for any future needs!

May 20, 2021

When my just purchased 2021 F150 engine light came on, I immediately drove to the Sunset Ford service department. Doug Bauer, the service manager, took charge. The problem was quickly diagnosed, a part wa More

by KEVIN-KYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
May 21, 2021 -

Sunset Ford responded

Thank you for sharing this! Happy that we could help, and our team is here for any future needs!

May 19, 2021

Fantastic service department. Mike my rep is the best. I had a lot of service performed and he let me borrow his car to go get lunch. That is going way beyond the call of duty. Earned a customer for More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Konersmann, Kelsey Williams
May 19, 2021 -

Sunset Ford responded

Thank you for sharing this with us! Our team strives to provide each customer with the high-quality service they deserve, and we are so happy to know our team did that for you. We truly appreciate your business, and we hope to work with you again.

May 19, 2021

Sunset Ford was very easy to work with. Pandora was especially helpful during the whole process. I would definitely use your services again! Thank you! More

by Keberhart62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pandora Cheatham
May 21, 2021 -

Sunset Ford responded

Thank you so much for the great review! Pandora is outstanding, and we are lucky to have her. We appreciate your business, and we hope to see you again!

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