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Sunset Ford - Service Center

St. Louis, MO

4.4
1,759 Reviews

1,759 Reviews of Sunset Ford - Service Center

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May 23, 2023

Great service and friendly knowledgeable employees . I needed an engine replacement and they had me in and out in one week. Brett in service was awesome More

by L.CHITWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen
May 24, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! Our team appreciated the chance to work with you, and we hope to see you again!

May 20, 2023

Great staff in the service department. Very friendly and accommodating. Always a good experience at sunset ford!! More

by GRACELOVESYOU212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen, Jon Fletcher, Kaitlyn Eisenhardt , Morgan Boyd-Keys, Grace Kettler
May 22, 2023 -

Sunset Ford responded

We truly appreciate the great review! Our team enjoyed working with you, and we'll see you next time!

May 20, 2023

Mike S was very good. Repair took too long just to get in the bay. More

by Michael.Vancil53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Sunset Ford responded

Thank you for taking the time to provide feedback on your experience. We truly appreciate your business, and we hope to have the chance to earn it again in the future!

May 20, 2023

The in-home service was great. Jordan was both personal and professional. Would recommend this service. More

by Debbiekay77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Sunset Ford responded

Thank you so much for your business and recommendation! Our team hopes to have the opportunity to work with you again!

May 19, 2023

Service was great. Just had difficulty getting appointment. Phone rings and rings with no answer. Tried multiple times where I gave up. Ended up chatting on website t More

by MARATHON354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
May 22, 2023 -

Sunset Ford responded

Thank you for taking the time to share your experience with us. Our team appreciated the opportunity to earn your business, and we hope to work with you again!

May 18, 2023

We always get great service from Sunset Ford and wouldn’t go anywhere else to have our vehicles serviced. More

by Mayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! Our team truly enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs!

May 18, 2023

Great job, on time, friendly, advise, etc. Will contact me to fix sun roof. Play dash is neat. 🙂 More

by leomcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business. Our team is here for any future needs. Come on back and see us!

May 17, 2023

Prompt, good understanding of my vehicle, I am very pleased I'll be back next time. More

by sandy@sandysondrol.com
Recommend Dealer
Yes
Employees Worked With
5
May 18, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We appreciate the chance to earn your business and hope to see you again!

May 16, 2023

Sunset Ford not only sells cars but is there for your vehicles service and repair. Even if your vehicle is out of warranty, the service department will investigate and explore any options available to se More

by dm5141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Eisenhardt
May 17, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We are so happy to hear that our team has provided you the service you deserve. We look forward to your next visit!

May 16, 2023

Great service department. They make sure that your vehicle is maintained and repaired correctly before you leave More

by dm5141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen, Kaitlyn Eisenhardt
May 17, 2023 -

Sunset Ford responded

Thank you so much! See you next time!

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