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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews
Call Service Center (314) 843-4431

1,753 Reviews of Sunset Ford - Service Center

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May 07, 2023

The Heutel Families and employees manage and operate an excellent Ford dealership. Excellent service, professionalism, attention to details, and great communication skills. Thank you Jennifer and Brett in More

by VGILLIAM02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Sunset Ford responded

Thank you so much for sharing your experience with us! Our team truly enjoyed working with you and appreciated the chance to work with you. We wish you all the best. Come back and see us!

May 06, 2023

It’s never fun to have your car immobilized but Sunset makes it a little easier More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, Hall, Sarah Dallas, Morgan Boyd-Keys
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May 08, 2023 -

Sunset Ford responded

Thank you so much for the great review! We appreciate your business, and our team is here for any future needs!

May 06, 2023

While my vehicle was being worked on I had some personal issues, Morgan and Jennifer were so very kind, calling offering help to get my car back to me, so I did not have any additional worry, they definitel More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, Hall, Morgan Boyd-Keys
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May 08, 2023 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! Our team appreciates your business, and we are here for any future needs!

May 03, 2023

entire staff was very pleasant to work with. quick service. I was in for recall items. More

by EKELLEY2352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Benson
Report | Print
May 04, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! Our service team is always here to help, and we hope to see you again!

May 01, 2023

Reminds me of Michigan dealerships. Seem to care about the vehicle's health. Makes a retired Ford Motor Company corporate employee feel as though they made the right choice finally in More

by jcmozee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Boyd-Keys
Report | Print
May 02, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We are happy to hear that our team has provided you with the service you deserve, and we are here for any future needs. See you next time!

May 03, 2023 -

jcmozee responded

You;re it! You did the right things. You're welcome.

April 29, 2023

They did a fantastic job, they were very fast and answered all of my questions. Definitely would recommend More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Benson
Report | Print
May 01, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review and recommendation! See you next time!

April 28, 2023

Awesome service and very professional. Will be bringing my truck there every time now. A++++ More

by Jfvanderpluym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! Our team enjoyed working with you, and we will see you next time!

April 28, 2023

Great place. I have taken my truck to Sunset Ford since 2005. They have always taken great care of my maintenance needs. More

by firewallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
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May 01, 2023 -

Sunset Ford responded

Thank you so much for sharing your experience with us! Our team is here for any future needs, and we hope to work with you again!

April 27, 2023

Very pleased with the overall service. Leah Hummel was very attentive and helpful. Great visit as usual. I trust Sunset Ford with my vehicle maintenance needs. More

by Happy Camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! Our service team is here for any future needs!

April 27, 2023

Leah very helpful and polite, Thanks for all your help. I will continue to bring my car to her. More

by RCALDWELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Sunset Ford responded

Thank you for the wonderful review! Our team appreciates your business and hopes to have you back again!

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