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Sunset Ford - Service Center

St. Louis, MO

4.4
1,759 Reviews

1,759 Reviews of Sunset Ford - Service Center

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May 16, 2023

Sunset Ford service department focuses on quality of customer service and strives for the best overall experience. Those who have been to the service department before know how easy it is to schedule ap More

by dm5141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen, Kaitlyn Eisenhardt
May 17, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We are so happy to hear that our team has provided you the service you deserve. We look forward to your next visit!

May 14, 2023

Always make an appointment and get serviced right away when I arrive. Keep me informed what’s going on in the process of doing maintenance on my vehicle. More

by MLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! We hope to see you again!

May 09, 2023

Jen is cool. Danny is cool. The others are cool too. Superb service. Will visit again! More

by Thatcarguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen, Danny Schwartz, Morgan Boyd-Keys, Doug Fitzgerald
May 10, 2023 -

Sunset Ford responded

Thank you so much! We will see you next time!

May 08, 2023

I can’t thank Jim Wagstaff and Jeff for helping us with the car for my granddaughter. They were so patient and showed her everything she needed to know about it and the financing. She is over the moon wit More

by pkramer1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Wagstaff
May 09, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review and your business. We are here for future needs and wish you all the best. Come back and see us!

May 08, 2023

The service department listened to my concerns and addressed them accordingly. They were transparent and made sure I was pleased. Jon Fletcher was proactive and thorough More

by KEN.ALLGEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
May 09, 2023 -

Sunset Ford responded

We appreciate you taking the time to share this with us! Our team truly enjoyed working with you, and we hope to see you again!

May 07, 2023

They were efficient, timely, and professional I would recommend them to all.my friends and family More

by DWAGNERDVD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Benson, Leo Bernal
May 08, 2023 -

Sunset Ford responded

Thank you so much for the great review and your recommendation! Our team is here for any future needs, come back and see us!

May 07, 2023

The Heutel Families and employees manage and operate an excellent Ford dealership. Excellent service, professionalism, attention to details, and great communication skills. Thank you Jennifer and Brett in More

by VGILLIAM02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Sunset Ford responded

Thank you so much for sharing your experience with us! Our team truly enjoyed working with you and appreciated the chance to work with you. We wish you all the best. Come back and see us!

May 06, 2023

It’s never fun to have your car immobilized but Sunset makes it a little easier More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, Hall, Morgan Boyd-Keys, Sarah Dallas
May 08, 2023 -

Sunset Ford responded

Thank you so much for the great review! We appreciate your business, and our team is here for any future needs!

May 06, 2023

While my vehicle was being worked on I had some personal issues, Morgan and Jennifer were so very kind, calling offering help to get my car back to me, so I did not have any additional worry, they definitel More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, Hall, Morgan Boyd-Keys
May 08, 2023 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! Our team appreciates your business, and we are here for any future needs!

May 03, 2023

entire staff was very pleasant to work with. quick service. I was in for recall items. More

by EKELLEY2352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Benson
May 04, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! Our service team is always here to help, and we hope to see you again!

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