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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews
Call Service Center (314) 843-4431

1,753 Reviews of Sunset Ford - Service Center

Sort by
April 13, 2023

Did a very goo job, on time, polite and friendly. I couldnt ask for any thing more More

by GKIEFER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Boyd-Keys
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Apr 14, 2023 -

Sunset Ford responded

We appreciate you taking the time to share your experience with us and hope to see you again. Thank you for choosing Sunset Ford!

April 13, 2023

Fast and friendly service , hD my truck in for an oil change and it was in and out fast More

by Carlin2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Oliver
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Apr 14, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We hope to see you again!

April 12, 2023

Jordan was super helpful and very friendly when checking my car in for a recall. More

by N2VBALL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business! We hope to work with you again.

April 12, 2023

Excellent service highly recommend very little wait time over and over again highly recommend thank you More

by Admiral772mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Conover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Gates , Scott Benson, Kaitlyn Eisenhardt , Kathy Beaman , Erin Frankenhauser, Morgan Boyd-Keys
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Apr 13, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review and recommendation! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

April 12, 2023

They were very helpful with getting me in, even though I didn't have an appointment, and they helped make sure I didn't pay for things I didn't need. More

by proboe@gmail.com
Recommend Dealer
Yes
Employees Worked With
Idk, but she was excellent!
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Apr 13, 2023 -

Sunset Ford responded

Thank you so much for the wonderful review and your business! Working with you was such a pleasure, and our team hopes to work with you again!

April 12, 2023

It was great It was busy but Mike took care of me, I got out with plenty of time to do other things More

by Bozz
Recommend Dealer
Yes
Employees Worked With
Mike Sensmeyer
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Apr 13, 2023 -

Sunset Ford responded

We appreciate the 5-stars and your business! Come back and see us.

April 09, 2023

The service was perfect. On time, fixed completely and priced right. I couldn’t be happier. More

by DQUILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

Sunset Ford responded

Thank you so much for the 5-stars and your business! Come on back and see us!

April 07, 2023

I’m glad they were able to fit me in but when I first got there the First Lady I talked to was a bit rude. The person that helped tho was very nice and they got my car done within the day. More

by ran99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Dallas, Morgan Boyd-Keys
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Apr 10, 2023 -

Sunset Ford responded

We appreciate your feedback and your business. Our team hopes to earn your business again!

April 06, 2023

People were very knowledgeable and helpful. I would highly recommend them for service Thank you More

by lhoeing7541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Sunset Ford responded

Thank you so much for the kind words and recommendations! Our team wishes you all the best, and we'll see you next time!

April 04, 2023

Disaster. Let water in my car & didn’t take responsibility. Backup camera doesn’t work right now, amongst other things. More

by HOLLIEMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I talked to a girl on the phone. Don’t know her name & I also talked to the manager.
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Apr 05, 2023 -

Sunset Ford responded

Here at Sunset Ford, we strive to provide the best possible service to each customer, and we are disappointed that you felt otherwise. If you would like to discuss further, please feel free to call me. -Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com

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