1,753 Reviews of Sunset Ford - Service Center
Mike the service rep was very good in explaining the problem and in the end was under what he estimated the price to be I’m satisfied problem and in the end was under what he estimated the price to be I’m satisfied More
Took my vehicle in for a recall and was told after they had my car for a full day that they did not have the parts to complete the work. When I picked up the vehicle I complained about the lack of communi had my car for a full day that they did not have the parts to complete the work. When I picked up the vehicle I complained about the lack of communication with the situation. By the next day they found the parts to complete the recall. Why did it take me complaining to get the part and do the recall the next day. Better customer service would have been going that extra mile without me complaining! More
I’m always pleased to have my services done at Sunset Ford because they do it right the first time. Ford because they do it right the first time. More
Had a recall issue and there was absolutely no communication in the process whatsoever very disappointing communication in the process whatsoever very disappointing More
2nd time veh in shop with fuel system. Brett, service manager working hard to resolve problem. Brett, service manager working hard to resolve problem. More
Danny and Mike S worked hard to get my oil leak diagnosed and fixed quickly! I was very worried that my weekend plans would have to change without my personal vehicle but they took care of me! It is very app and fixed quickly! I was very worried that my weekend plans would have to change without my personal vehicle but they took care of me! It is very appreciated More
Smart! It was nice to get a sheet according to Milage, what I should consider for service in the near future! I don’t want to wait until it breaks down and It was nice to get a sheet according to Milage, what I should consider for service in the near future! I don’t want to wait until it breaks down and I don’t always remember! You got the part faster than other places I called for my recall and I really appreciate it! I was worried over what could happen, very uneasy! You got it done super fast too. I left it overnight and it was done by early morning, so nice. The people I came in contact with were very friendly and knowledgeable when I asked questions. Very good experience. More
The addresses all issues in a timely manner and they treated it like it was their own. treated it like it was their own. More
Work was done well. Had to wait 2 1/2 weeks for the service. With out a truck that long. Had to wait 2 1/2 weeks for the service. With out a truck that long. More