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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

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January 15, 2023

Everybody in repair shop is very friendly. We enjoyed the friendly atmosphere and appreciated all the outlets to keep cell phones charged in the lounge. More

by JSIENNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Benson, Hannah Myers
Jan 16, 2023 -

Sunset Ford responded

Thank you for sharing this with us! We truly appreciate your business and the kind words. Our team is here for any future needs and we hope to have the chance to work with you again!

January 15, 2023

Hannah was quick and efficient. Plus, they had my car done before my actually appointment time. Thanks, guys! More

by heatherdhud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Myers
Jan 16, 2023 -

Sunset Ford responded

We appreciate your kind words and business! Thank you for choosing Sunset Ford!

January 15, 2023

I had very friendly and timely service provided to me when I had a recall on my ford escape. More

by KIMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sunset Ford responded

Thank you so much, Kimberly! Our team wishes you all the best, and we hope to have the chance to work with you again!

January 15, 2023

The customer service there was amazing. I had a horrible time getting through on the phone to talk to someone prior to service. You may want to consider a call center service to take the bu More

by terrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business! Our team truly enjoyed having you here, and we hope to see you again. Thank you for choosing Sunset Ford!

January 15, 2023

As a senior citizen, I utilized the shuttle service to bring my Escape in for recall, etc. That service and the staff ( Jordan, Joe(shuttle) were great and efficient. App. was successful! More

by DDROETTGER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We are pleased to hear that our team took great care of you, and we hope to have the chance to work with you again. See you next time!

January 15, 2023

Jordan and Sunset Ford were wonderful and helping me get my car service completed. I was happy to learn that they had shuttle service which saved me time. More

by cgrecomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sunset Ford responded

Thank you so much for choosing Sunset Ford! Our team enjoyed working with you, and we will see you next time!

January 14, 2023

The Heutel Team and staff doing outstanding job. Excellent service, professional, thorough with great communication lines. Jen and Justin continue to excel with Brett doing a great job! More

by VGILLIAM02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Mathis
Jan 16, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review and your kind words! We appreciate your business and look forward to your next visit!

January 14, 2023

Excellent service department with the most courteous service advisors in the area. I have been to other Ford dealerships in the area and NONE compare to Sunset Ford's service department Great people and More

by Bob-Faith G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sunset Ford responded

We truly appreciate you taking the time to share your service experience with us! It was wonderful working with you, and we hope to see you again in the future!

January 14, 2023

They provided me with a full works service package for buying the truck from them. More

by fordrules75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sunset Ford responded

Thank you so much for sharing your experience with us! Our team is here for any future needs, and we will see you next time!

January 13, 2023

Love this service department. But hard to get in for any major work . The staff is fantastic More

by FOXHAVENPAINTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sunset Ford responded

Thank you so much frot he wonderful review! Come back and see us!

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