1,756 Reviews of Sunset Ford - Service Center
Bought a F150 truck with extended warranty from an individual and needed inspections to title in our name. Brought it to Sunset Ford first thing in morning when service department opened but had a tim individual and needed inspections to title in our name. Brought it to Sunset Ford first thing in morning when service department opened but had a time deadline so needed it done by no later than 9:30 am. Not only did they get it done by 9:00 am but saved us the safety inspection charge since it wasn’t necessary. More
They always have a very friendly team at Sunset Ford, from my initial purchase of my F-150, to three follow up visits for simple scheduled maintenance. They always strive to get their customers in and o from my initial purchase of my F-150, to three follow up visits for simple scheduled maintenance. They always strive to get their customers in and out as soon as possible. More
Good service, knowledgeable, friendly, extremely helpful, pleaseant to work with. Parts Gary has been wounderful to work with. Expertise, curious, cheerful, knowledgeable. Bret in Service is ethical, respect pleaseant to work with. Parts Gary has been wounderful to work with. Expertise, curious, cheerful, knowledgeable. Bret in Service is ethical, respectful, very knowledgeable. Work was done on time as promised. All good team. More
It was supposed to be 100 month warranty on the battery. and got surprised at the end of the day with charges. They didn’t tell me about the charges until the end of the day when I picked up my car. They to and got surprised at the end of the day with charges. They didn’t tell me about the charges until the end of the day when I picked up my car. They told me that there is NO 100 month warranty on the battery but I have the receipt from January 2019 when I got new battery with 100 month warranty on it. Not happy about it. More
From the time I called it took over 2 and half months to get my car in. get my car in. More
Phone system needs checking out. I called 3 times to service dept to arrange for a shuttle to pick me up. Phone rang and rang then disconnected....???? I called 3 times to service dept to arrange for a shuttle to pick me up. Phone rang and rang then disconnected....???? More