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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

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January 07, 2024

The service was perfect great job super fast service great price and value A** perfection More

by Ginger55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Garcia
Jan 08, 2024 -

Sunset Ford responded

We appreciate the outstanding review and your business! Our team is here for any future needs, and we hope to work with you again!

January 07, 2024

The dealer was great! Only negative if I had to say was the fact that the service writer was new, and knew nothing about the service on motorhome's. The service manager, J More

by Aisper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssia Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, Service Director
Jan 08, 2024 -

Sunset Ford responded

Thank you for taking the time to share your experience with us. We are so happy to hear that our team took care of you, and we are here for any future needs!

December 23, 2023

Everything was done in a efficient way. All things were on time. I was very pleased! More

by BFARRIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Sunset Ford responded

Thank you for taking the time to share this with us! We're here for any future needs!

December 23, 2023

The staff was very courteous and knowledgeable, and did everything that they could to help us out More

by CRZYSRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
Dec 26, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business. Our team is here for any future needs, and we hope to see you again!

December 22, 2023

Nice dealership. Spotless. Prompt service and attention. I’ll be back and will also be buying a new ford in 2024 More

by LAURAPAULE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Sunset Ford responded

We appreciate the great review, and our team looks forward to working with you again. Thank you so much for choosing Sunset Ford!

December 22, 2023

A very Pleasant person to work with at the dealership. Go back there any time More

by jimbobauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Sunset Ford responded

We appreciate the great review and your business. See you next time!

December 20, 2023

Helpful employee. Made my experience enjoyable. Was checked in within a timely period. Gave me options on picking up my car. More

by nanrupp
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Mormino
Dec 20, 2023 -

Sunset Ford responded

We appreciate you taking the time to share this with us! Our team enjoyed working with you, and we are here for any future needs!

December 18, 2023

Worst service department yet! Had to make an appointment 3 weeks in advance for an oil change. Made the earliest I could schedule (8:30). Tried to call numerous times between 2:30 More

by Lyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sowards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Sunset Ford responded

Please know that here at Sunset Ford, we do our best to have our customers taken care of in a timely manner and strive to provide the best possible service. We are disappointed to hear that you had a less than outstanding experience with us. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com

December 16, 2023

Mike Sensmeyer does a GREAT job. He attends to my F150 as I would. Keeps me informed and updated. More

by paulcerame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Sunset Ford responded

Thank you for the great review and your business! Our team is here for any future needs!

December 16, 2023

The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers. More

by greentreetire
Recommend Dealer
Yes
Employees Worked With
Don Andracsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dapron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Sunset Ford responded

We appreciate the great review and your business. Our team is here for any future needs!

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