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Sunset Kia of Auburn
Auburn, WA
844 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 844 reviews
July 11, 2021
I've been coming here for years, but this time it took three hours for oil change, cabin air filter and new wipers. Seemed extreme. Dean was nice and kept me informed for the most part. I made the appoint three hours for oil change, cabin air filter and new wipers. Seemed extreme. Dean was nice and kept me informed for the most part. I made the appointment three weeks earlier. Why weren't the parts there already in stock? Someone had to bring the filter from the warehouse or something. But even after that arrived, it took two more hours. It would have been nice if Dean would have apologized. Although he did give me a "free"car wash coupon. Also, some of my glove box contents were on the passenger floor, which seems suspicious. Nothing seems missing, but it's odd. More
by Soul_Hamster
Verified CustomerEmployees Worked With
Dean
Helpful July 10, 2021
Amazing, friendly, welcoming staff. The atmosphere was very warm. I appreciate the determination and persistence in finding me a car, and helping me get the best rate!!! very warm. I appreciate the determination and persistence in finding me a car, and helping me get the best rate!!! More
by Gomez917
Employees Worked With
Brady Gunter
July 08, 2021
Excellent mechanics and service advisors. They do outstanding quality work. Very dependable in their service and quick to answer questions. Very willing to work on older Mitsubishi model cars. They outstanding quality work. Very dependable in their service and quick to answer questions. Very willing to work on older Mitsubishi model cars. They will also allow you to provide customer parts for service repairs on these older models. More
by mel.gable
Employees Worked With
Kendall Finnegan
July 08, 2021
Service center is nice and efficient. I would just recommend keeping track of the TV so that it isn't just constantly playing daytime soaps. recommend keeping track of the TV so that it isn't just constantly playing daytime soaps. More
by Threedee
Employees Worked With
Kendall
July 08, 2021
Top notch service! Would definitely buy here again. Car was delivered clean and the process was fast and easy! Great car buying experience from Sunset Kia was delivered clean and the process was fast and easy! Great car buying experience from Sunset Kia More
by Addictedtoshoes
Employees Worked With
Roman, Christian, Brandon
July 07, 2021
Service was easy to schedule, check in Was quick. I was there for a service recall, it was a precaution and just an inspection. Was told it would be 3 hours, but got it done in only 2.5. there for a service recall, it was a precaution and just an inspection. Was told it would be 3 hours, but got it done in only 2.5. More
by wvarnado
Employees Worked With
She Mariah Motte
July 07, 2021
Very helpful. Service was quick all my questions were Very helpful. Service was quick all my questions were answered. Staff was friendly and helpful. Car was clean when I returned. I plan on returning fo Very helpful. Service was quick all my questions were answered. Staff was friendly and helpful. Car was clean when I returned. I plan on returning for future service. More
by Marla
Employees Worked With
Kendal
July 06, 2021
John and Jordon made me a better deal and beat my expectations by far! I had not planned on making a purchase as Sunset Kia was the first dealership I had been to. expectations by far! I had not planned on making a purchase as Sunset Kia was the first dealership I had been to. More
by Rkboring
Employees Worked With
John, Jordon
