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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.8
844 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 844 reviews

July 01, 2021

The person I checked in with was very professional. I was told it was going to be approximately 1 hour and it was done within 45 minutes.I was pleased and will come back to KIA sunset again for service. More

by b2k2gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Girl at service desk( dont remember her name, maybe Kimberly)
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Jul 01, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
July 01, 2021

Very easy to deal with, no pressure at all, good experience More

by REFERMOCHANIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge,Brandon,and Brandon
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Jul 01, 2021 -

Sunset Kia of Auburn responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
July 01, 2021

Best car buying experience I’ve ever had. From sales to finance to the devise department, the customer service has been wonderful. More

by ASHAVIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Reese, sales manager, Justin, Shimmy
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Jul 01, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Sunset Kia of Auburn are glad to have you as a customer. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
June 30, 2021

The sales man John was very helpful and knowledgeable while talking about the cars More

by KARLAZIMMERS.BCD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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Jul 01, 2021 -

Sunset Kia of Auburn responded

Karla, thank you for your kind words for John. Your feedback and rating mean a lot to us. We're glad he was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
June 30, 2021

They were thorough in their explanations and took time to answer any questions. Very courteous and the free shuttle service was top notch and made the visit ultra convenient. More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
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Jul 01, 2021 -

Sunset Kia of Auburn responded

Rhonda, we appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
June 29, 2021

Each of our 3 scheduled maintenance checks were forced to be rescheduled due to “computer issues”. Because of this last reschedule my wife had to take our two kids in there on a super hot day and wait. Then, More

by Anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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Jul 16, 2021 -

Sunset Kia of Auburn responded

Providing a positive service experience is our top priority. We appreciate you being willing to provide us with this feedback. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Please email us at wecare@sunsetautofamily.com

Helpful
June 28, 2021

Brandon was easy to work with. Gave me up front pricing. Took the time to find out what I was looking for and how much I wanted to spent given the equipment I wanted. Very helpful after purchase to ans ques More

by JEFFROMBAUER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Riehl, Reese Yenney
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Jun 28, 2021 -

Sunset Kia of Auburn responded

Thank you, Jeff! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
June 28, 2021

I appreciate the fact that I have always been able to get a walk-in oil change. More

by Juan Floresca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
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Jun 28, 2021 -

Sunset Kia of Auburn responded

Juan, thank you for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
June 28, 2021

Sunset Kia of Auburn provides quality, friendly service as well as follow up to ensure all needs have been satisfied. More

by JKPEARCY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, Brady Gunter and Reese Yenney
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Jun 29, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to leave us this great feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
June 27, 2021

The people in the service center are always polite and professional every time I’ve had my car serviced or fixed. I’ve been a customer for over 10 years and have always been very satisfied with their serv More

by KARENHARBAUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah Motte
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Jun 28, 2021 -

Sunset Kia of Auburn responded

Karen, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
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