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Sunshine Toyota

Battle Creek, MI

4.9
1,867 Reviews
Sunshine Toyota in Battle Creek, MI, also serving Serving Kalamazoo, MI and Serving Grand Rapids, MI is proud to be an automotive leader in our area. Since opening our doors, Sunshine Toyota has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Toyota or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sunshine Toyota will get you into the car or truck you choose with professionalism and attention to your needs. Sunshine Toyota has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Sunshine Toyota offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (800) 680-3510 if you have any questions or comments.
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1355 West Dickman Road

Battle Creek, MI

49037

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Showing 1,867 reviews

October 04, 2020

Working with Krista was the best car shopping experience we have ever had. She is very knowledgable and attentive. There is no high pressure sales pitches at Sunshine. Everyone we interacted with at Suns More

by GregVH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

Very fast friendly service. Awesome Place to do business they went above and beyond on my behalf two thumbs up very friendly and professional service More

by asbrandt92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Pennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

I work with Tyler, and so helpful and give a lot of information about the car and dealing with customer, I’m so happy ,satisfied to work with him and his so patient with his customer . More

by Tlian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bloomfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

This is simply a dreadful dealership. They suckered me for a $500 advance on a truck lease, screwed up the lease, didn't contact me about the problems, and then did NOTHING to refund my money paid. Krist More

by Fedupandrippedoff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Winter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Krista Shields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Sunshine Toyota responded

We apologize for any confusion and frustration this may have caused. Your experience at Sunshine Toyota is very important to us and this is far outside of our usual standards. Our goal at Sunshine Toyota is always 100% customer satisfaction. We greatly value our customers and understand how important it is to offer exceptional service. If you have the time, please contact me directly to discuss this issue. Respectfully, Gary Minneman General Manager gary@sunshinetoyota.com (269) 965-1000

September 23, 2020

I have never left a rating before. We are not impressed with the service that we got from Sunshine Toyota. I understand that the problem is intermittent, but we have had it in three times now with no resol More

by ImaReviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Sunshine Toyota responded

We apologize that you feel your experience with us was less than satisfactory. At Sunshine Toyota we take great pride in the work that we provide, and the level of service that our team demonstrates, and are extremely disappointed to hear that your experience with us has not met your expectations. If you have the time, please contact me directly to discuss this issue. Respectfully, Gary Minneman General Manager gary@sunshinetoyota.com (269) 965-1000

September 22, 2020

Krista was very helpful and listened carefully to what I was looking for. She nailed it on my first visit with respect to what vehicles to show me and made the process of getting into a new-to-me Highlande More

by Maria D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krista Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian, tech guru
September 22, 2020

I am from the Lansing area and responded to web add. Tyler contacted me within and hour and was tremendously helpful at every step from setting appointments, for a visit and fitting my needs. He was ou More

by Gramps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bloomfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Bloomfield
September 15, 2020

Krista was the first person to respond to my multiple dealership request for bids. I had a good idea what I was looking for and she was able to find what appears to be a perfect fit. The Highlander is mo More

by Linsley9000
Recommend Dealer
Yes
Employees Worked With
Krista Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2020

Aaron Pennock was the perfect salesperson for me. I found the Toyota RAV4 hybrid online and Aaron contacted me. He set a time for me to see the vehicle, answered all my questions and was knowledgeable about More

by BrendaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Pennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

I bought a beautiful 2011 Toyota Camry here this past weekend. Aaron was super helpful and showed me a few other cars within my budget when the car I went to see had unfortunately been sold after closing More

by Levi Bos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Pennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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