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Sunshine Toyota

Battle Creek, MI

4.9
1,992 Reviews
Sunshine Toyota in Battle Creek, MI, also serving Serving Kalamazoo, MI and Serving Grand Rapids, MI is proud to be an automotive leader in our area. Since opening our doors, Sunshine Toyota has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Toyota or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sunshine Toyota will get you into the car or truck you choose with professionalism and attention to your needs. Sunshine Toyota has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Sunshine Toyota offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (269)965-1000 if you have any questions or comments.
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1355 West Dickman Road

Battle Creek, MI

49037

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Showing 1,992 reviews

October 14, 2020

Both Aaron and Sunshine Toyota made buying a car a very pleasant experience. All were professional and courteous. We highly recommend them based on our experience. More

by Jb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Pennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

Great sales experience. Krista was never pushy and always responded promptly to all questions and concerns I had. She made a dealer trade quickly, so I could get the color of car I wanted, without me having More

by tm3rocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

Awesome service! Made an appointment to see the car and test drive, Mr. Aaron was right on time and professional. He took the time to talk about the car and share what he knew about its history. There was More

by J. Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Pennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

Working with Krista was the best car shopping experience we have ever had. She is very knowledgable and attentive. There is no high pressure sales pitches at Sunshine. Everyone we interacted with at Suns More

by GregVH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Schultz
October 05, 2020

Randy was exceptional to work with and helped us find the exact vehicle we wanted. This is our third vehicle purchase through Sunshine! We love the dealership and have our favorite people (Randy, Courtney More

by danandanna7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dibiaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Alger, Bob Surprenant
October 03, 2020

Very fast friendly service. Awesome Place to do business they went above and beyond on my behalf two thumbs up very friendly and professional service More

by asbrandt92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Pennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

I work with Tyler, and so helpful and give a lot of information about the car and dealing with customer, I’m so happy ,satisfied to work with him and his so patient with his customer . More

by Tlian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bloomfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

This is simply a dreadful dealership. They suckered me for a $500 advance on a truck lease, screwed up the lease, didn't contact me about the problems, and then did NOTHING to refund my money paid. Krist More

by Fedupandrippedoff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Winter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Krista Shields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Sunshine Toyota responded

We apologize for any confusion and frustration this may have caused. Your experience at Sunshine Toyota is very important to us and this is far outside of our usual standards. Our goal at Sunshine Toyota is always 100% customer satisfaction. We greatly value our customers and understand how important it is to offer exceptional service. If you have the time, please contact me directly to discuss this issue. Respectfully, Gary Minneman General Manager gary@sunshinetoyota.com (269) 965-1000

September 23, 2020

I have never left a rating before. We are not impressed with the service that we got from Sunshine Toyota. I understand that the problem is intermittent, but we have had it in three times now with no resol More

by ImaReviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Sunshine Toyota responded

We apologize that you feel your experience with us was less than satisfactory. At Sunshine Toyota we take great pride in the work that we provide, and the level of service that our team demonstrates, and are extremely disappointed to hear that your experience with us has not met your expectations. If you have the time, please contact me directly to discuss this issue. Respectfully, Gary Minneman General Manager gary@sunshinetoyota.com (269) 965-1000

September 22, 2020

I am from the Lansing area and responded to web add. Tyler contacted me within and hour and was tremendously helpful at every step from setting appointments, for a visit and fitting my needs. He was ou More

by Gramps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bloomfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Bloomfield
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