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Suntrup Ford Kirkwood

Kirkwood, MO

Overview
Employees
Reviews
Vehicles
4.4
272 Reviews
Suntrup Ford Kirkwood is located just east of Lindbergh on Manchester Road in St. Louis' beautiful Kirkwood neighborhood. Whether you're a past, present, or a potential customer, we at Suntrup Ford Kirkwood appreciate your time spent with us on dealerrater.com and we look forward to hearing from you. Have a great day!
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10340 Manchester Road

Kirkwood, MO

63122

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Showing 272 reviews

March 25, 2026

They are very professional and very quick to service the vehicle. Great experience overall. Thanks. More

by LUCA.GARLASCHI87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Suntrup Ford Kirkwood responded

Thank you for your kind words. Sean is glad to know our prompt, professional work on your Ford Explorer made for a great experience. We look forward to helping keep your Explorer running smoothly in the future.

March 25, 2026

Everyone was pleasant from the first phone call to inquire about a vehicle until we stepped out, to go home. More

by DLUVS2READ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley
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Mar 25, 2026 -

Suntrup Ford Kirkwood responded

It’s fantastic to hear our team guided you smoothly from your first call all the way to driving home. Thank you for purchasing your Buick Enclave with us, and enjoy every mile!

March 24, 2026

Everything was great, as expected, for the initial service of my new Bronco. It is important to be able to rely on the service department where you purchased your vehicle. More

by MITCH63026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Buehrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2026 -

Suntrup Ford Kirkwood responded

We’re glad your first Ford Bronco service went smoothly. Building a reliable service relationship matters, and we appreciate your trust in our team. Please reach out if you need anything else.

March 24, 2026

Quick thorough and economical. Very nice waiting area. Very friendly and courteous service consultation staff More

by Fred S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Mar 24, 2026 -

Suntrup Ford Kirkwood responded

We appreciate you highlighting our quick, thorough, and economical service. It’s great to know you enjoyed our waiting area and found our consultation team friendly and courteous. Thanks for choosing Ford and we look forward to serving you again.

March 24, 2026

Excellent service from Harvey. He is patient, professional, and knowledgeable. We will be returning for the service her recommended. More

by HUA.PAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
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Mar 24, 2026 -

Suntrup Ford Kirkwood responded

We’re grateful for your kind words about our team’s patience, professionalism, and expertise. It’s great to hear the suggested service will keep your Ford Edge performing at its best. We look forward to welcoming you back soon.

March 23, 2026

The parts manager was very helpful in pointing me in the direction where to find parts that were no longer made by Ford More

by THILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager of Parts Department
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Mar 23, 2026 -

Suntrup Ford Kirkwood responded

It’s great to hear our parts manager guided you to resources for finding discontinued parts for your Ford Ranger. Thank you for the five-star review, and we look forward to helping with your future service needs.

March 22, 2026

Mike Miller was a very good salesman, he listened to all my concerns and requests and took care of us , I will definitely buy my next vehicle from Suntrup More

by PAULHZEISER
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Suntrup Ford Kirkwood responded

Thank you for the 5-star rating. We’re glad Michael addressed all your concerns and requests. We look forward to assisting with your next Ford purchase.

March 21, 2026

I had just moved to St Louis and the recall notice I had was handled quickly and professionally. More

by MAAJANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Mar 21, 2026 -

Suntrup Ford Kirkwood responded

We’re glad we could handle your Ford Explorer recall efficiently after your move to St. Louis. It’s our goal to make service straightforward and stress-free. Please reach out if there’s anything else we can help you with.

March 18, 2026

Checking in with Harvey M. was easy and efficient , and the service was quick, got done what I brought the car in for. More

by PHSTENNISFUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Mendez (5 stars)
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Mar 19, 2026 -

Suntrup Ford Kirkwood responded

Thank you for your five-star rating. We’re pleased the check-in process was smooth and your Ford Explorer received prompt, efficient service. We look forward to helping with any future maintenance needs.

March 18, 2026

Quality dealership willing to deal with you on your purchased vehicle. Great staff couldn't asked for a better experience More

by M1A5H50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey
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Mar 18, 2026 -

Suntrup Ford Kirkwood responded

Thank you for the 5-star rating and for highlighting our team’s accommodating approach. Congratulations on your new Ford Explorer. We hope every drive brings you great enjoyment.

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