Suntrup Ford Kirkwood

Great Experience I worked with Matt B and he made the entire experience easy from start to finish. This was the easiest car buying experience I've ever had. I worked with Matt B and he made the entire experience easy from start to finish. This was the easiest car buying experience I've ever had. More

Above and definitely beyond!! I was doing some vehicle searching on the internet and found two vehicles at this location that peaked my interest. I set up an appointment to meet w I was doing some vehicle searching on the internet and found two vehicles at this location that peaked my interest. I set up an appointment to meet with Mr. Kevin Kalz. Kevin was very attentive in meeting my needs and was helpful in the decision-making process. I decided upon an Ford F150, but was unable to get the price I wanted for my trade. Eric [Proemsey] provided a very detailed explanation as to why the dealership could only offer only so much for my trade... To possibly get more money for my trade, I decided to check out other dealerships and in doing so, Eric took the time and helped me continue my vehicle search even though it was obvious I had to take my business elsewhere. Eric assisted even when he didn't have to. He told me some specific things to ask and some other things to look for. He was VERY helpful even though I didn't give him my business. Thank you Eric for you assistance.. All of it!! Thank you Mr. Kalz for your help also. I will check with this dealership FIRST the next time I'm searching for a vehicle!! More

Quick and easy Outstanding experience purchasing my new car. Matt B. did a great job as my sales person. And the sales mgr and finance gentleman made the process eas Outstanding experience purchasing my new car. Matt B. did a great job as my sales person. And the sales mgr and finance gentleman made the process easy as well. Even the cashier was awesome as I was checking out. More

Excellent service Matt was very nice and helped us find exactly what we wanted. Even after the purchase of the vehicle he was very helpful and completely exceeded my ex Matt was very nice and helped us find exactly what we wanted. Even after the purchase of the vehicle he was very helpful and completely exceeded my expectations. More

Best dealership for blue-collar hardworking people I came to this dealership looking at a used truck. Matt my salesman turned what I was sure was going to be your typical hassle into to nothing less th I came to this dealership looking at a used truck. Matt my salesman turned what I was sure was going to be your typical hassle into to nothing less than a perfect experience. From the prompt answering of my text to creating me at the door. Also the little nice things like offering bottled water and anything we needed. He is a very fast, meticulous,friendly salesman. From getting to know him and the short time he has been a salesman I could not see him doing anything else. He was born for it. Matt keep up the good work you will go far. More

Pleasant, accommodating and efficient. Despite the frequent lack of relationships and trust in the service world these days, at Suntrup Ford I thoroughly enjoyed the friendly, personable, a Despite the frequent lack of relationships and trust in the service world these days, at Suntrup Ford I thoroughly enjoyed the friendly, personable, and genuine nature of doing business. The enthusiastic and energetic environment made the whole experience refreshing. More

They made it happen! I had a great experience buying my Edge Sport from Suntrup Ford. Tyler Watkins greeted us right away when we arrived. He was professional and knowledg I had a great experience buying my Edge Sport from Suntrup Ford. Tyler Watkins greeted us right away when we arrived. He was professional and knowledgable, and never made me feel rushed to make a decision. I felt like his utmost concern was to make sure I was happy, and he and his manager, Eric, went to great lengths to make a fantastic deal. Tim Walsh got our financing wrapped up at my requested monthly payment. Then when we were leaving, another gentleman gave us gifts of smart watches and Bluetooth speakers. Everyone was so friendly, and I left in my gorgeous new Edge. Thanks Suntrup for such a positive experience! More

Honest Dealings, Courteous Treatment! Our sales professional, Kevin Lupo, was respectful and worked with us honestly. He made himself available by phone and text. The sales management staf Our sales professional, Kevin Lupo, was respectful and worked with us honestly. He made himself available by phone and text. The sales management staff was respectful of what we were looking for and never made us feel pressured. It helped that we did our homework before we arrived. We went there because we found a car they listed on Car Guru. We put forth our offer, they countered, we countered back and we came to agreeable terms. The paperwork, while is always extensive when buying a car these days, they made comfortable and as quick as possible. Their finance manager was very affable and friendly. I only wish we would have come more prepared to discuss their extended warranties. We ended up settling on one that we felt was fairly priced and met our needs since we bought a two year old car. We will go back and we recommend this dealership to others. More

Excellent job financing the deal Tim was able to secure a loan with a low interest rate and was knowledgeable walking me through all of the warranty options that were available. Tim was able to secure a loan with a low interest rate and was knowledgeable walking me through all of the warranty options that were available. More