Suntrup Hyundai South

Thankful fulltime employee and MOM I am very thankful for all the help and customer satisfaction can not be understated. This survey just isn't enough expression of gratitude. I will re I am very thankful for all the help and customer satisfaction can not be understated. This survey just isn't enough expression of gratitude. I will refer more folks your way. More

Awesome and pressure free. I had an excellent time with Suntrup Hyundai. I went there with the intent of not leaving until I had an affordable deal. Thanks to Joey and Bobby tha I had an excellent time with Suntrup Hyundai. I went there with the intent of not leaving until I had an affordable deal. Thanks to Joey and Bobby that didn't take very long to find at all. I deffinitely plan on coming back for any future automotive purchases. More

Wonderful! Joey made buying a vehicle easy! He was a wonderful salesman to deal with and made the experience peaceful! I would highly recommend him! Matt wa Joey made buying a vehicle easy! He was a wonderful salesman to deal with and made the experience peaceful! I would highly recommend him! Matt was my finance guy and with my challenging credit, he put in the extra effort and made it happen! You guys were great! More

White Glove Service! Buying a car at Suntrup is anything but boring!! Cocktails and snacks are just a taste of the service and experience! I left in a beautiful car, at a Buying a car at Suntrup is anything but boring!! Cocktails and snacks are just a taste of the service and experience! I left in a beautiful car, at a great price, with a smile on my face! More

Condesending I felt the sales person treated me in a condesending manor. When it came down to the final price on the car he tought I would be impressed, but when I I felt the sales person treated me in a condesending manor. When it came down to the final price on the car he tought I would be impressed, but when I seemed dissatisfied he said, "What $5,000 off isn't enough?" in a very snide manor. I was shocked at that attitude and opted to say nothing, however when I reviewed the final paperwork at home the savings was not $5,000 but only $3,450. I debated about filling in this portion of the survey and really didn't want to create an issue when I would be bringing my car back in for service and might have to confront the saleman again. However it was impossible to submit the survey and leave this portion empty. More

Great Experience Great job by the entire Suntrup Team! The purchase process was smooth and easy. I recommend them highly to anybody who needs a new or used Hyundai. Great job by the entire Suntrup Team! The purchase process was smooth and easy. I recommend them highly to anybody who needs a new or used Hyundai. More

Ready to throw in the towel I was mislead to believe everything was in order with the title and it would be a simple two weeks to wait on, no big deal. Then I find out after 3 we I was mislead to believe everything was in order with the title and it would be a simple two weeks to wait on, no big deal. Then I find out after 3 weeks that this dealership is still waiting on a lien release. Then they suggest getting a plate to avoid any problems of getting pulled over. I go to get this plate and my car salesman gave me a hard time and acted like it was a big deal that I was coming in to get this. This is not the first time he disrespected me, he also disrespected me during the process of searching for a car and when I decided to walk out and not take it. My car salesman was extremely high pressure and called 9 times total the evening I walked out and even called after 9:00pm and then started the next day again at 7:45AM. Everyone didn't act as nice AFTER I purchased the car. I am extremely unsatisfied with this entire experience. This is my second time I've bought a car from Suntrup, and the other time was at the Kia dealership. They never informed me that the title was not clear and cut because they didn't have the lean release. I will never purchase a car from Suntrup again. I could just kick myself from purchasing from that aggressive car salesman. I'm sure it would be just as complicated to return the car and forget the whole thing. I feel like the only thing that everyone involved in this sale was just concerned about profit, not the customer. More

Car I could not be more happy with Joey and Bobby they were excellent!! I had a great car buying experience! They were very clear and helpful and professi I could not be more happy with Joey and Bobby they were excellent!! I had a great car buying experience! They were very clear and helpful and professional throughout the whole process!! Great Job!! More

Suntrup Hyundai is recommended. Suntrup was easy to deal with, sales associates were excellent and the negotiated price was fair. Price negotiations are never pleasant, but they con Suntrup was easy to deal with, sales associates were excellent and the negotiated price was fair. Price negotiations are never pleasant, but they concluded quickly and we were satisfied with the outcome. More

Customer service is not of good quality I arrived at my appointment time and stood in front of a service advisor for five minutes before he recognized me and told me to wait a minute. Then g I arrived at my appointment time and stood in front of a service advisor for five minutes before he recognized me and told me to wait a minute. Then grabbed my keys, placed a paper mat in my car and gathered information from my car, then returned to the desk without saying a word. While recording my problems, he only recorded 2 of the 4 problems. After all was said and done they could not find the problem with my car. I'm now experiencing some of the same problems a few days later. Do I really need to go to another service center? More