Suntrup Hyundai South - Service Center

I am a new customer to Suntrup and Varonica Bishop made me feel welcome. .She helped me schedule my appointment. Greeted me when I arrived. Kept me informed on the status of the repair ( while I waited i me feel welcome. .She helped me schedule my appointment. Greeted me when I arrived. Kept me informed on the status of the repair ( while I waited in the waiting room)and got me checked out quickly. Her Great customer service makes it worth the drive from OFallon. More

Spoke with my service representative, John Dingley, only briefly, when service on my car had been completed. Very pleasant, and service was efficient and reasonably priced. briefly, when service on my car had been completed. Very pleasant, and service was efficient and reasonably priced. More

Took my Hyundai Palisade in for routine maintenance. Was immediately met by Veronica who checked me in and paged Tim to let him know I was there. I had a seat in the waiting room (Tim had advised that it w immediately met by Veronica who checked me in and paged Tim to let him know I was there. I had a seat in the waiting room (Tim had advised that it wouldn't take long to service my car so I brought a book to read while waiting). Tim came into the waiting room to let me know when they had started to work on the car and kept me posted on the progress. Work was done quickly and I was back out on the road in record time. Customer service - friendly and quick. What more could you want? More

John was Service Advisor. Entire Staff was friendly and courteous. Very efficient and very Customer focused. GREAT EXPERIENCE as Always . Will continue to use Suntrup. courteous. Very efficient and very Customer focused. GREAT EXPERIENCE as Always . Will continue to use Suntrup. More

Always fast and speedy service. They make sure they don't keep you for too much of the day because they know you have things to do! keep you for too much of the day because they know you have things to do! More

Excellent service guys!! Cleaned and serviced the car nicely. Speedy AND friendly!! Helpful and direct with information. I know what is being done and what it will cost. I appreciate NOT being surpised nicely. Speedy AND friendly!! Helpful and direct with information. I know what is being done and what it will cost. I appreciate NOT being surpised at the end!! More

They did a perfect job, handled the recall and provided the service that I requested, got the car done in a reasonable amount of time. Thank You! the service that I requested, got the car done in a reasonable amount of time. Thank You! More

Tim was very pleasant to speak with. He explained everything thoroughly and was great about checking to make sure the service we needed was covered under our warranty. He was honest with stating I ma everything thoroughly and was great about checking to make sure the service we needed was covered under our warranty. He was honest with stating I may have to possibly bring my vehicle back in to catch the glitch I was having, but assured me he made notations of the issue I was having. Should the issue arise again, he would contact Hyundai to have the piece replaced. My parents have been in a losing battle with Auffenberg Hyundai in Ofallon, IL regarding repairs on their 2021 Santa Fe. So to have Tim and Suntrup looking out for us and actually showing he cares, makes us so appreciative! Suntrup has been a great dealership to us. From the purchase, to financing, and now Tim and the service department! 5 star Dealer! More

Great job,kept my Hyundai running smoothly.I recommend suntrup in South county because they will take care of your car like it's theirs suntrup in South county because they will take care of your car like it's theirs More

Tim McCarthy is the best there is!! He is very friendly and I trust his opinion and suggestions. I appreciate all he’s done for me since I purchased my vehicle. and I trust his opinion and suggestions. I appreciate all he’s done for me since I purchased my vehicle. More