Suntrup Hyundai South - Service Center

Great service. Very informative. Great communication. Works well with customers. Great video service to show issues that arise when servicing your vehicle. Have continued to return for device since I Works well with customers. Great video service to show issues that arise when servicing your vehicle. Have continued to return for device since I purchased the car. More

I’ve had two encounters with Bob and both have been awesome. His breadth and depth of knowledge about what is good for my car, what it needs, and what is the best solution is unparalleled. He has taken awesome. His breadth and depth of knowledge about what is good for my car, what it needs, and what is the best solution is unparalleled. He has taken very good care of me, and I have had my trust rewarded in spades. The first time, our engine blew up. He knew exactly what had happened, explained to me the history of the issue, and made sure that the right steps were taken that were appropriate for the car warranty etc. The second time, he went to bat with the insurance company to make sure that there was enough authorization to fully fix our car after damage caused to it. More

Another great experience at Suntrup! I went in for an oil change and tire rotation. I was really impressed with the self check in kiosk. Moreover, I was really impressed with Tim McCarthy I went in for an oil change and tire rotation. I was really impressed with the self check in kiosk. Moreover, I was really impressed with Tim McCarthy. I first took notice of his kindness and professionalism with customers whose work was completed before mine. He gave me the impression he knew each customer personally. He treated me the same way. I left feeling like a valued customer. Additionally, I always love having my car vacuumed and washed while in service. Thank you Suntrup for another job well done. See you next time. More

As always, the service was great. Tim McCarthy was fantastic.and very knowledgable and attentive to what needed to be done. Thanks for the wonderful service. fantastic.and very knowledgable and attentive to what needed to be done. Thanks for the wonderful service. More

Able to book appointment online. Not every dealer offers the opportunity to book and confirm your service appointment online. Don't bother to add any text to your request to your app Not every dealer offers the opportunity to book and confirm your service appointment online. Don't bother to add any text to your request to your appointment, I did not get the impression that they had been reviewed prior to my visit. Some just offer the ability to request a time to be confirmed at a later date. For this visit John was my service advisor and I don't think I heard from him until the car was finished. Someone else checked us in. Since the car is relatively new, we only needed to scheduled maintenance and vehicle inspection. Be prepared to get with 3 requests to review the dealer after you are finished or ignore them. More