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Suntrup Hyundai South - Service Center

St Louis, MO

3.6
411 Reviews

411 Reviews of Suntrup Hyundai South - Service Center

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May 14, 2021

My recent interaction with Suntrup Hyundai was amazing. Needed some transmission work and expected the car to be in overnight. My service rep, Tim McCarthy, called around 1:30 pm on the same day to tell me More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 13, 2021

Thanks Tim McCarthy for taking care of my car in one day as a walk in. You all do a great job and I'm glad I can count on you to take care of me. Thumbs up. :) More

by gcraig1504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Suntrup Hyundai South responded

Thank you for this 5-star review! We do our best to do everything we can to help our customers get on their way as quickly as possible. We know how vital your vehicle is to you every day and are honored to provide this service to you. Thank you for your loyalty and trust!

May 12, 2021

Tim McCarthy always goes above and beyond to get me in for a service appointment, then in about as quickly as possible!! Great work done by all through out the process! Always a good experience!! More

by bethhjenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Suntrup Hyundai South responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic five-star review with Tim and our team.

May 12, 2021

I own a Hyundai vehicle because of this service department. My service advisor is Tim McCarthy. I trust him when it comes to what repairs are needed. The shuttle drivers were very nice. I did not More

by colombo2518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shuttle driver, Chris and the other lady driver, don't remember her name
May 14, 2021 -

Suntrup Hyundai South responded

Thank you so much for your review! Tim and our entire service department work so hard to deliver to-notch customer service through honesty and transparency. We are thrilled to hear about your experience and look forward to having you back in August! Enjoy your summer!

May 11, 2021

This dealership is very good with all they do for the customer's and they take time to talk to you about what's going on with your vehicle. More

by donaldjc2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Suntrup Hyundai South responded

Thank you for your review, Donald! We work hard to provide knowledge and transparency while working with your vehicle. We are grateful to guests like you for your kind words and loyalty!

May 11, 2021

My advisor nick is great, great service, they always take good care of my car, everyone is friendly and helpful, nick always explains everything to me and makes sure I understand More

by aprilj1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
May 11, 2021 -

Suntrup Hyundai South responded

Thank you so much for your review and feedback! Nick sure does a great job! We look forward to having you back as a guest in our dealership again in the future!

May 11, 2021

Tim in the service dept was very helpful and kept me up to date on my service progress. Even finished ahead of promised time. Great service. Frank my original salesperson was great as well. This was ou More

by drau69
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Roach
May 26, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 10, 2021

I love Suntrup Hyundai. Service is good and the car wash is icing on the cake. Amalia was very professional and pleasant to work with. More

by paPattiehall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amakia
May 11, 2021 -

Suntrup Hyundai South responded

Thank you so much for your review! Our service department works very hard to provide knowledge, transparency and friendliness each time you visit our dealership. Great to hear you're enjoying the car wash too!

May 11, 2021 -

paPattiehall responded

I love Suntrup Hyundai. I would not have anyone else work on my car. They are professional and friendly. And the car wash is icing on the cake.

May 05, 2021

Nick is always wonderful and helpful I am so glad you have a tech like him! He is your best technician and is always professional and in a good mood. If he left I would follow! Thank you Nick Sandweg fo More

by msharisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
May 11, 2021 -

Suntrup Hyundai South responded

Thank you for your 5-star review! It's wonderful to hear your experience with Nick was outstanding, though not surprising :) We will strive to provide this level of service no matter which technician you work with, and look forward to having your as a guest in our dealership again!

May 04, 2021

Thank you to Tim for explaining in detail the work that was completed on my car. He made me feel very comfortable about driving my car again More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Suntrup Hyundai South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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