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Suntrup Hyundai South - Service Center

St Louis, MO

3.6
413 Reviews

413 Reviews of Suntrup Hyundai South - Service Center

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April 24, 2021

The staff was friendly and professional, as always. They thoroughly explained the issues with my vehicle and maintained contact via phone/text throughout the entire process. More

by 2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Suntrup Hyundai South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 24, 2021

I’m never disappointed in the service at Suntrup Hyundai South. I bought my car there last July and go back for routine maintenance. They make it easy to make an appointment online and despite what I schedu More

by Erin Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
May 04, 2021 -

Suntrup Hyundai South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and the rest of our team, and we look forward to working with you again.

April 22, 2021

Scotch was great, thanks for the service. The fact that I have to do a 25 word minimum is a little weird to me as a Customer though. More

by Exlerkody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotch
Apr 23, 2021 -

Suntrup Hyundai South responded

Thanks for sharing your thoughts about your experience with Suntrup Hyundai. We appreciate your business and hope to see you again soon!

April 22, 2021

Great service..great advisor, Scotch, and he even sent me a video of my car being serviced! They provided valet service to a nearby mall so I could shop while my car was being serviced. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Varonica Bishop
Apr 23, 2021 -

Suntrup Hyundai South responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 21, 2021

We live 60 miles the dealership. Our adviser,Scot McDonald,got our service done in a quick and timely manner so test we could make it to a doctors appointment that we also had scheduled.Thanks to him More

by Gallison1011
Recommend Dealer
Yes
Employees Worked With
Scot McDonald #789
Apr 23, 2021 -

Suntrup Hyundai South responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 20, 2021

Thank you, Scotch, for walking us through the process and answering our questions in a timely manner. Thank you also to Josh for the video and explaining the issues found. Thank you, Suntrup Hyundai South! More

by ESmith
Recommend Dealer
Yes
Employees Worked With
Scotch, Varonica Bishop
Apr 23, 2021 -

Suntrup Hyundai South responded

Thanks for sharing your thoughts about your experience with Suntrup Hyundai. We appreciate your business and hope to see you again soon!

April 18, 2021

Nick is really great! He is always so helpful and patient. He is also considerate of my budget. Wouldn't take my care anywhere else. More

by gingerday1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Apr 23, 2021 -

Suntrup Hyundai South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our service team here at Suntrup Hyundai.

April 17, 2021

Suntrup Hyundai and service provider Tim, helped me to have one of the best service experiences I have had in a very long time. Tim and the dealership were professional, courteous, knowledgeable, and exhi More

by elder1jt5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Varonica Bishop
Apr 23, 2021 -

Suntrup Hyundai South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our service team here at Suntrup Hyundai.

April 15, 2021

Tim McCarthy in service is over the top! He takes care of you like he would his own family. He is meticulous about making sure that you understand what the problem is and the best way to fix it. We defi More

by EricEichner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Suntrup Hyundai South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 15, 2021

The whole team did a fantastic job! Quick and easy check-in. They said that the 2 services I came in for would take approximately 2 hours but they finished in 1 hour 45mins. Great job Scotch and Team! More

by Tony S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Varonica Bishop
Apr 23, 2021 -

Suntrup Hyundai South responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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