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Suntrup Kia South
St. Louis, MO
2,721 Reviews
Experience the Legacy of the Suntrup Family – proudly serving the St. Louis area since 1957. What began with Bill Suntrup opening the first dealership in the 1960s has blossomed into a multi-generational, family-run automotive empire. Just a decade after Bill launched his first dealership, his brother Don joined him, and together, they laid the foundation for what would become the Suntrup Automotive Group.
Today, the Suntrup name is synonymous with quality and trust. With over 20 family members actively involved, the Suntrup legacy continues to thrive. Bill's sons, Chris and Tom, are partners in Suntrup West County Volvo, with Tom also serving as President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters, and Suntrup Ford Westport.
On the other side of the family tree, Don’s children, Butch and Craig, are proud partners in Suntrup Nissan/Volkswagen, Suntrup Kia, Suntrup Hyundai, and BMW of West St. Louis. As Craig Suntrup reflects, "We all started early in the business, around age 12, doing the grunt work—washing cars, cleaning parts, and painting walls."
The Suntrup family’s commitment to hard work, community, and exceptional service is at the heart of everything we do. We invite you to experience the Suntrup difference—where tradition meets innovation, and every customer is treated like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,721 reviews
December 12, 2023
This dealership has very friendly staff that are always looking for ways to help and make your deal happen. looking for ways to help and make your deal happen. More
by Avery
December 10, 2023
James is a breath of fresh air in a process that is often unpleasant. He was straightforward from the beginning and extremely helpful and sincere. I would highly recommend James to see if he can help accompl unpleasant. He was straightforward from the beginning and extremely helpful and sincere. I would highly recommend James to see if he can help accomplish your car buying goals. More
by Daniel L
December 09, 2023
Laz was very responsive when I asked to test the car. He made us feel comfortable throughout the entire experience. We couldn’t have asked for a better experience from not only Laz, but the entire Suntru He made us feel comfortable throughout the entire experience. We couldn’t have asked for a better experience from not only Laz, but the entire Suntrup Kia team. Thank you! More
by corylee0828
December 06, 2023
Seemed like a nice person, but he was misleading and had poor follow up. I already had a poor experience with my kia forte regarding my engine, so I decided to trade it in. The service department say nothin poor follow up. I already had a poor experience with my kia forte regarding my engine, so I decided to trade it in. The service department say nothing was wrong with my engine, I just needed a tune up, but when I did the trade-in that same day, Armando said that they could only give me 3,000, because of my engine. When I was choosing a used car, my mother and I asked about the car. It had high mileage. He said it was a one person owner. My mother asked if there were any recalls on the car, he said no. They check out all their cars before they sell them. I asked to see the history on the car, he said, he's have to get it from Suntrup Nissan, he didn't have access to the system. I asked to see all the checklist of what they looked at, he said he'd have to get it from the other dealership. He took me to the man in finance and he ran through the paperwork and rushed me through, giving me a 2 foot long front and back contract to sign, which I later found out I could have taken home with me for 3 days to read before I signed off on it. They sold the car as is. Look at my picture. You'll notice how dark it is. I didn't even realize I didn't even get floor mats, but Armando did let me know I could buy some from the dealership at cost. I did some research on the car and found out there had been a recall on it since August. It was a tire rod issued, that is why the car was not driving well!!! I did a simple search online and found out, not only did it have a recall, but it had never been remedied. I continued to contact Armando for the "checklist" for what was done, he never supplied it, but couldn't wait for me to complete this survey. I ended up going to Suntrup Nissan to get my recall taken care of and it was a God move!! I found out there that my car had been bought at an auction and was a rental car. I was treated well there and they helped me trade in that car for a new one. My credit took and unnecessary hit, because of Suntrup Kia, the service was poor, and I felt like prey. They abused my trust. I should have walked away once someone told the first lie, but I had hoped at some point it would get better. It didn't. I hope this review helps someone not to have the same experience that I did. Unfortunately, I can't give them zero stars. More
by slfields
Employees Worked With
Other Employees :
Dzevad Masinovic, Brandon Rea, Brian Richter, Ashlynn Clifford, Armando Perez
December 06, 2023
Professional! Proficient! Everything was handled in a very timely matter he even worked around my busy schedule He kept me up to date every step of the way Proficient! Everything was handled in a very timely matter he even worked around my busy schedule He kept me up to date every step of the way More
by Ashley Watkins
December 03, 2023
Had a great experience. Salesperson was very informative about vehicles Would recommend for anyone looking for new or used vehicles Salesperson was very informative about vehicles Would recommend for anyone looking for new or used vehicles More
by cforesyth75
December 02, 2023
This was the easiest & most pleasant car purchase we have ever had. Armando led us thru trading our car for a new one from our initial inquiry to taking possession of the keys & exiting dealership. We will ever had. Armando led us thru trading our car for a new one from our initial inquiry to taking possession of the keys & exiting dealership. We will be sharing our stress-free positive experience with family & friends More
by 2clearys
Employees Worked With
Jarrod Rucks, Armando Perez
November 28, 2023
Very professional. Personable salesperson was courteous, efficient and seemed to know his products quite well. We enjoyed the experience and would recommend the dealers Personable salesperson was courteous, efficient and seemed to know his products quite well. We enjoyed the experience and would recommend the dealership to others More
by Kjkeitel.terraspec
Employees Worked With
Armando Perez
November 25, 2023
Lazarus really went to bat for us! Got us exactly what we wanted with little pain. Got us exactly what we wanted with little pain. More
by mcaslin
November 22, 2023
Armando did great! However, I know from experience, the service department is a hot mess. The schedule is overbooked and the wait times to receive even routine maintena However, I know from experience, the service department is a hot mess. The schedule is overbooked and the wait times to receive even routine maintenance are typically outrageous. I’ve waited upwards of 2 hours for an oil change. You can also count on waiting up to a couple of weeks out to schedule service of any kind. I’m hoping to continue to take my new car there for service, but they will have to earn back my business. More
by Erinj2510
