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Suntrup Kia South
St. Louis, MO
2,762 Reviews
Experience the Legacy of the Suntrup Family – proudly serving the St. Louis area since 1957. What began with Bill Suntrup opening the first dealership in the 1960s has blossomed into a multi-generational, family-run automotive empire. Just a decade after Bill launched his first dealership, his brother Don joined him, and together, they laid the foundation for what would become the Suntrup Automotive Group.
Today, the Suntrup name is synonymous with quality and trust. With over 20 family members actively involved, the Suntrup legacy continues to thrive. Bill's sons, Chris and Tom, are partners in Suntrup West County Volvo, with Tom also serving as President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters, and Suntrup Ford Westport.
On the other side of the family tree, Don’s children, Butch and Craig, are proud partners in Suntrup Nissan/Volkswagen, Suntrup Kia, Suntrup Hyundai, and BMW of West St. Louis. As Craig Suntrup reflects, "We all started early in the business, around age 12, doing the grunt work—washing cars, cleaning parts, and painting walls."
The Suntrup family’s commitment to hard work, community, and exceptional service is at the heart of everything we do. We invite you to experience the Suntrup difference—where tradition meets innovation, and every customer is treated like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,762 reviews
January 06, 2022
Deceitful sale tactics & rude sales.We purchased a new Deceitful sale tactics & rude sales. We purchased a new vehicle last year from this same dealership w.o much headache but this time was different a Deceitful sale tactics & rude sales. We purchased a new vehicle last year from this same dealership w.o much headache but this time was different and ruined the impression I originally had. My wife inquired about trading in her vehicle on a new vehicle listed online for $44,920 (which is msrp according to kia). She originally sent an email to our previous sales associate. No reply. She emailed the general sales and received a response from someone in sales telling her to come to the dealer. This is the middle of the day and they closed at 6pm we weren't going to be able to make it by the time we got off work. We informed them that we'd like to get some additional information before coming up and wasting everyone's time. We received no email responses from that point forward even after sending several other emails. I tried calling numerous times and leaving messages. I finally received a call from salesman Brian Hampe who rudely said that the price being advertised online is incorrect and missing a $5,000 dealer mark up, The vehicle is now $49,920+/- just simply because they can!! I asked about placing an order for a different vehicle and was told they are no longer taking orders. At this point I realized they are not interested selling a vehicle for the price it's advertised for. Not to mention the way Brian was rushing me off the phone, it was clear he wasn't interested in helping me. Brian Basically said sorry about you. I called and emailed the sales manager about these issue and have heard nothing back. Price is still listed the same as of this morning More
by B.ellis86
Employees Worked With
Brian Hampe
January 05, 2022
Brian Hampe was great! He went above and beyond to ensure my wife and I got our dream 22 Telluride. 10/10 would recommend to anyone looking for a car! my wife and I got our dream 22 Telluride. 10/10 would recommend to anyone looking for a car! More
by jrmizzou14
January 03, 2022
I had a great car buying experience! I felt James really listened to what I needed and matched me up with the perfect car for me. I would definitely recommend him and this dealership to my friends and fami listened to what I needed and matched me up with the perfect car for me. I would definitely recommend him and this dealership to my friends and family. More
by kd.dejesus80
December 31, 2021
In short September 2020 I traded my Kia in for a lease Kia. I was shown the car I was going to be leased and then sat for 3 hours to complete paperwork, then was told I could not have that car it was goin Kia. I was shown the car I was going to be leased and then sat for 3 hours to complete paperwork, then was told I could not have that car it was going to someone else. I was told that the salesman would bring me a similar car to my home and I could sign the papers the next day. Fast forward to August 2021. I decided to give back my lease. I was told my lease would be paid off in full. The dealership picked up my car 8/9/2021. I asked if I would receive any paperwork and was told I don’t. Fast forward again. Out of sight out of mind. Received a bill from Kia for personal property tax. Gave Kia a call and it says I still owe on the lease, the account hasn’t even been closed. They have never allocated the money to my account correctly or closed it per Kia. Called the salesman and he said he would call me back on this. Waited a week called him back and he was rude. Completely unacceptable especially my account being open still and has brought my credit down. Still no resolution. I had planned in a couple years to go back and purchase a vehicle BUT I definitely won’t go back there. More
by Jess Hoff
Employees Worked With
December 29, 2021
Dan was incredibly helpful in picking our new vehicle. His professionalism was refreshing and my fiancé and I left there knowing we made a great choice! His professionalism was refreshing and my fiancé and I left there knowing we made a great choice! More
by Jmarschuetz
Employees Worked With
Dan Mann, Julie Hallett
December 28, 2021
We just bought our 3rd car. I would refer anyone to Brandon Smith and Bj. They were both great! They really helped my family out and made the whole experience easy and fun! Brandon Smith and Bj. They were both great! They really helped my family out and made the whole experience easy and fun! More
by davislissa80
December 28, 2021
Service department at Kia Suntrup is horrendous. Made appointment to have rear alignment checked. Called 3 hours later for update and they couldn’t find my car. Then said they need to keep it overnight b appointment to have rear alignment checked. Called 3 hours later for update and they couldn’t find my car. Then said they need to keep it overnight but I’d be their top priority the next morning. Morning came and went never heard a thing. No text. No call. Tried calling but could only get voicemail. Texts are ignored. Go anywhere else but here. They’re probably the most disorganized and most unprofessional service department I’ve ever encountered. They simply don’t care. More
by Messmer01
Employees Worked With
Sean Johns
