Suntrup Nissan

Overall I had a rather pleasant experience with Suntrup Nissan. There was however, a gap in communication somewhere along the line and my check that they were suppose to hold for 10 days did not get held; Nissan. There was however, a gap in communication somewhere along the line and my check that they were suppose to hold for 10 days did not get held; so when they cashed it, my account was overdrawn for a day. They quickly resolved the issue however, refunded my fees, and are providing a free detail for our vehicle. So, I rated everything as a 5 except the overall experience, which, even though they did make up for there mistake and made it right, the issue did still occur was a big problem for my family and me that day. More

Beau did a great job selling me a vehicle. He worked very hard to find the vehicle that I wanted and a price that I could afford. He was also very personable and professional. The Suntrup dealership a very hard to find the vehicle that I wanted and a price that I could afford. He was also very personable and professional. The Suntrup dealership also worked hard to right a situation that could have led to me going to a different dealership. More

I walked in not exactly ready to buy a new car that day but I couldn't pass up on the opportunity that Sef had provided for me. First, we did not have to wait long for him to come out and meet us in the mi but I couldn't pass up on the opportunity that Sef had provided for me. First, we did not have to wait long for him to come out and meet us in the middle of the lot. After discussing what I was looking for, he spent the time looking for want I wanted and we traveled all over the lot looking at the different cars that they had in my price range. After settling on THE CAR we negotiated my trade in the the final selling price which wasn't a hassle at all. The final price was MORE THAN FAIR. Since I have bought my car I have had ZERO problems with it. I have been back to the service department for regular sevicing and everyone there has been a pleasure to deal with. I have even stopped in to see Sef every time I go back just to say hi. He remembers me every time. I can't say that I remember anyone else I ever bought a car from. I would do business wih him again in a heartbeat. The previous vehicle that I owned was just headache and I had to move on to the new vehicle that would reduce my daily stress of wondering when it was going to break down again. With the purchase I made from Sef and Suntrup Nissan all that stress has gone away. Thank you!! More

Anthony knows his product, and when I mentioned a second make I was considering, he went and educated himself on that model and offerred a pretty compelling pro/con analysis. ON top of that, they gave me a make I was considering, he went and educated himself on that model and offerred a pretty compelling pro/con analysis. ON top of that, they gave me a great price on the Golf we were interested in, and a really tremendous trade-in offer on my used truck. When we came back two days later, Anthony spent 30 minutes going over the car's features we had forgotten since our first drive (now I don't HAVE TO read the manual!!), and set up our bluetooth phone in the car. The finance manager Tim was clear about all of the variables on not just financing but extended warranties. These are not for everyone but the information was factual not not pressured Lastly, Anthoony set up a 90-day free inspection and review with the service department just to make sure there is not any lemon in the car and I know and understand the features The dealership is clean, the coffee is fresh, the staff educated and eager. What do you want? More

Keith Swearinger was not only exceedingly knowledgeable of his craft, but also overtly personable and easy to work with. Keith made an overwhelming task like car buying an easy outing and one that I went of his craft, but also overtly personable and easy to work with. Keith made an overwhelming task like car buying an easy outing and one that I went home feeling completely satisfied and comfortable with. Keith's personality leands itself to open communication that allowed me to feel comfortable in asking all of my questions and thus have all of my insecurities settled when I arrived home in my new car. Overall, it was a pleasant experience and I know that was a result of the person, not the process or the product. More

I had a telephone conversation with Mr.David Reimer and he was the most helpful person I have ever encountered for auto service, including BMW. My VW Toureg was having problems and Mr. Firmer researched an he was the most helpful person I have ever encountered for auto service, including BMW. My VW Toureg was having problems and Mr. Firmer researched and found a recall was outstanding on the vehicle and provided me with very helpful infoirmation. My congratulations to Suntrup for having a great employee and my thanks to David for his professional service. By the way I am 110 miles from the dealership. Gerald L. Jones Cape Girardeau, mo. More

Anthony did a great job. He was friendly, he didn't pressure me and he talked to me like a person and not a product. i honestly feel that had I left the store without any interest at all in purchasing pressure me and he talked to me like a person and not a product. i honestly feel that had I left the store without any interest at all in purchasing a vehicle, he would have been just as friendly. Overall he is a cool guy and I hope you guys give him a bonus or something because he seriously did look out for me while i was there. More

Mr. Linzie Foster was very professional and friendly. No matter how many questions we had, he answered them all with a big smile. He made sure that we got the best deal possible on our Nissan Sentra 2010. w matter how many questions we had, he answered them all with a big smile. He made sure that we got the best deal possible on our Nissan Sentra 2010. we were very happy with his outstanding service, and with our new car. More

The evening that I purchased my 2010 Golf the weather was not good, it was raining and the streets were starting to get slippery,JD convinced me that it was ok to take the Golf for a test drive anyway, after not good, it was raining and the streets were starting to get slippery,JD convinced me that it was ok to take the Golf for a test drive anyway, after test driving the Golf I was convinced that it was the car that suits my driving requirements. It didn't take long for JD to come up with a deal that my wife and I were satified with.JD took time to go over all of the features for the Golf, which was very helpful,due to all of the features that the Golf has. The financing was completed in an expedient manner. We drove home that evening with our new Golf. More

JD was friendly and great to work with. He listened to what I was looking for specifically, every detail, price, color, year, no sunroof, interior. Most importantly he made the decision easier by walking what I was looking for specifically, every detail, price, color, year, no sunroof, interior. Most importantly he made the decision easier by walking me through the process as we took it step by step. Great guy, will be back to purchase my next car. More