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Suntrup Nissan - Service Center

St Louis, MO

4.5
877 Reviews
Call Service Center (314) 275-0227

877 Reviews of Suntrup Nissan - Service Center

Sort by
March 25, 2024

Ryan Thoele is the best, excellent customer service and communication skills. Definitely management material. Thanks, Ryan More

by CLV436
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

March 22, 2024

great yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

by billyryestabrook
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Report | Print
Apr 12, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you. Please do not hesitate to let us know. We are always happy to help!

March 22, 2024

Work was on schedule. Employees were friendly and professional. Construction was very noisy. Working on the inside windows. More

by jimboram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember. A younger male
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May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

March 22, 2024

Fantastic services always, only missing the free ice creams that the other Nissan dealer provides! More

by FRENCHLJ58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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May 09, 2024 -

Suntrup Nissan responded

Thanks for sharing about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

March 21, 2024

I have no problems I had great customer service with my work he was great More

by marquitac38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paraprofessional
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you please do not hesitate to let us know. We are always happy to help!

March 20, 2024

Davi helped me out with getting the recall on my car fixed and he did an awesome job, from the moment I arrived he was super attentive and kind. He did an awesome job! More

by morganjschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 20, 2024

I got my appointment date mixed up, they were able to work me in with very little wait time. More

by welchgloria61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the person’s name
Report | Print
Apr 12, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you. Please do not hesitate to let us know. We are always happy to help!

March 19, 2024

Great Service The 1% charge on a Bank card was a bummer though. Since you don’t except checks that was a bummer also but I understand your dealership probably has a lot of bouncing checks. I do not use m More

by DARLENECATES59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 19, 2024

Ryan is the best! He’s super nice and welcoming and always explains things clearly. More

by b_arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Report | Print
Apr 12, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you. Please do not hesitate to let us know. We are always happy to help!

March 19, 2024

Cashier didn't use my coupon for an oil change and I didn't notice until I reviewed my receipt a couple of days later. In addition, redeeming Nissan point has gotten more complicated. More

by JulieNStLouie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
May 02, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience here at Suntrup Nissan! We sincerely value your business and look forward to your next visit.

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