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Suntrup Nissan - Service Center

St Louis, MO

4.5
880 Reviews
Call Service Center (314) 275-0227

880 Reviews of Suntrup Nissan - Service Center

Sort by
September 26, 2023

Everything went smooth and they had a great attitude, I was out in an ok time More

by UNOIBEDAONE1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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September 26, 2023

Suntrup has Great service and communication, I would highly recommend them and will definitely return. More

by purvis2620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 26, 2023

Great, fast and friendly service. The customer waiting area was very comfortable. Everyone was professional and had a smile for you. More

by patricia mcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian, Doug Koch
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Oct 24, 2023 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 25, 2023

They are great 👍🏾 clean friendly and respectful. They listen and get the job done ✅ I recommend suntrup to my friends and family. More

by doahette2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2023

Understaffed, difficult to get into for an appt even with many issues with car under warranty More

by haasis.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 22, 2023

With construction going on you inform people of that when they appointment that way it’s less dangerous to get back on Lindbergh. Everything else was great. More

by ababs1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Grimes
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 22, 2023

Scott was not understanding of me and anyway when I tried to explain to him all of the problems that I had with the vehicle even though some of them were cosmetic he acted like they were no big deal. I came More

by Robert Reask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kostecki
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 22, 2023

Upfront total cost should be provided, not just base amount for service. Waiting room was completely full. More

by sue.wiegert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier in service (don’t know name) not good
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September 22, 2023

Very prompt and well taken care of always great service when I have to come in for oil change More

by Michellelh2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 22, 2023

I had my Nissa Altima for a little bit over a year and have been bringing it here for munor upkeep of my car.I always get great service and everyone is polite and courteous.They always ask if I want certa More

by yolandasimmons777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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