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880 Reviews of Suntrup Nissan - Service Center
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September 06, 2023
Great service. I was able to get in earlier than expected and out just as quickly. I was able to get in earlier than expected and out just as quickly. More
by JP.GALE21.BERK62SHIRE
Verified CustomerEmployees Worked With
September 03, 2023
The service team was awesome. Very communicative and treated me with respect. They were not pushy on their recommendations. The scheduling process was terrible. I could not un Very communicative and treated me with respect. They were not pushy on their recommendations. The scheduling process was terrible. I could not understand the person and they apparently did not understand me. More
by sgoldie88
Employees Worked With
Danny Grimes
September 01, 2023
I'd give you a five star rating, however I just needed an oil change and cabin filters completed. I'm from Out of State and just needed ths quick service. Someone from the service department changed my radio oil change and cabin filters completed. I'm from Out of State and just needed ths quick service. Someone from the service department changed my radio station's and deleted my previous destinations history and returned the vehicle with mud all along the passenger side! As a military retiree, having moved all over the US, this previous history information was very important to me. In any other of the five National Nissian dealerships (OH, VA, SC, PA, NY) that have serviced my Pathfinder, this behavior has never occured in the past. It's too late to complain the damage has been done. However, because this happened I'm unable to endorse this service center and nor will I recommend it. More
by micjor9641
Employees Worked With
Doug Koch
September 01, 2023
Scott is awesome and a very good service advisor. I am put at ease every time I bring my car here that he’s going to get the job done right the first time. Great guy! I am put at ease every time I bring my car here that he’s going to get the job done right the first time. Great guy! More
by MPERRYLE87
August 31, 2023
Great Service great staff service writer very knowledgeable . they handle thing great even with the construction going on. Thank you every one! knowledgeable . they handle thing great even with the construction going on. Thank you every one! More
by bmanauto
Employees Worked With
August 30, 2023
i Have a Passat but missed the window to rate my experience. I wont be back for service at the dealership. If they want to know why they can send me a new survey. experience. I wont be back for service at the dealership. If they want to know why they can send me a new survey. More
by RUSSELLF1
Employees Worked With
Doug Koch
August 30, 2023
Danny Grimes was great to work with. Listened to what I had to say, didn't rush me. He was very knowledgeable and efficient as well as the service staff. Listened to what I had to say, didn't rush me. He was very knowledgeable and efficient as well as the service staff. More
by Miknmil
Employees Worked With
Danny Grimes
