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Suntrup Nissan - Service Center

St Louis, MO

4.5
877 Reviews
Call Service Center (314) 275-0227

877 Reviews of Suntrup Nissan - Service Center

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July 06, 2023

Efficient, friendly and courteous service. I especially like the video checkup att the end of the service visit. More

by alans2055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 06, 2023

They didn’t have the tire for my VW ID. 4 readily available and even though I let them know I was getting a notification in my car about getting an inspection done they did not disable the n More

by tony5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nichole Rhodes
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July 04, 2023

Scott was so great! He made me feel comfortable with everything that would be done with my car and he communicated thoroughly throughout the process! More

by ericaweissmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 04, 2023

Scott is the best. Very thorough and explains things in understandable term. I always enjoy working with him. More

by Perez M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 04, 2023

I think they did a wonderful job. They are very friendly. They keep you informed on your vehicle every step of the way. More

by debbiepennick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

July 04, 2023

Doug was easy to work with and explained everything for me to understand. He was very patient, kind, and knowledgeable. More

by HUELSMAND99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Moore, Doug Koch
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Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

July 04, 2023

I was scheduled by accident in VW Service was great and Everyone was very helpful More

by bsnrsnn40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
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Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

July 04, 2023

I was checked in quickly and Ian was polite and helpful. My loaner car car was ready with the AC on as it was a very hot day. More

by lotsofspots903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Report | Print
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 04, 2023

I like how personable they were and told me what was wrong with the car. More

by denisemathis9694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 03, 2023

Nichole was very helpful with getting my car in the shop quick. She was able to get my warranty claim processed very quickly. The only complaint I have is that the other advisors were not very helpful w More

by connerh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole
Report | Print
Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

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