Suntrup Nissan - Service Center

I was checked in quickly and Ian was polite and helpful. My loaner car car was ready with the AC on as it was a very hot day. My loaner car car was ready with the AC on as it was a very hot day. More

I like how personable they were and told me what was wrong with the car. wrong with the car. More

My Service experience was very good and professional overall with outstanding communication and upfront pricing. overall with outstanding communication and upfront pricing. More

1 bad experience was with a receptionist, she was very rude and kept transferring me rude and kept transferring me More

I appreciate the thorough checkout of my vehicle and cordiality expressed while I waiting for the vehicle to get service work done on it. I also appreciate the mechanic sending a video summary of what w cordiality expressed while I waiting for the vehicle to get service work done on it. I also appreciate the mechanic sending a video summary of what was checked and if there are issues that need to be addressed. Second time going service since having the 2015 vehicle. While waiting for the Nissan building to be renovated, the Service hasn't missed a beat. Great work! More

Nichole was very helpful with getting my car in the shop quick. She was able to get my warranty claim processed very quickly. The only complaint I have is that the other advisors were not very helpful w quick. She was able to get my warranty claim processed very quickly. The only complaint I have is that the other advisors were not very helpful when Nichole was not there or available. More

Service experience was very good and professional overall with outstanding communication and upfront pricing. My only complaint, and it’s a huge one, is the cost for basic services is out of control. Nearly with outstanding communication and upfront pricing. My only complaint, and it’s a huge one, is the cost for basic services is out of control. Nearly $800 to replace spark plugs on a 10 year old SUV? That’s just one of the many simple services that I will have done elsewhere for a third the price or less. If you need one of the few services that only a Nissan Dealer can do then this dealership is great for that. More

This was one of my first times needing Nissan service and everyone was nice and the work was done quickly. I worked with Vincent Wolk and he was really nice and helped me schedule another service in the same everyone was nice and the work was done quickly. I worked with Vincent Wolk and he was really nice and helped me schedule another service in the same week. 10/10! More

Good service, personable, and timely. Will consider trading my Nissan in with this dealer in the future Will consider trading my Nissan in with this dealer in the future More

Thanks for getting me in on short notice. The Service was done sooner than projected. The Service was done sooner than projected. More