
Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Form the second we walked in to the second we left everyone here was amazing. They even stayed late to accommodate our purchase without getting huffy (that’s happened at previous car purchases) they’v everyone here was amazing. They even stayed late to accommodate our purchase without getting huffy (that’s happened at previous car purchases) they’ve earned a lifetime customer with my family. More

2nd VW in we have purchased from Suntrup. .both times Kai was our guy. Kai was easy to work with and made the process very flawless. Great job Kai.l .both times Kai was our guy. Kai was easy to work with and made the process very flawless. Great job Kai.l More
Update: Suntrup contacted me, apologized for the overlooked items and reimbursed me for the issues and inconvenience. The salesman was great but upon trying to complete tasks after purchasing overlooked items and reimbursed me for the issues and inconvenience. The salesman was great but upon trying to complete tasks after purchasing my truck, the suntrup team itself did a terrible job. I found the key they sold me not only was a dumbed down version fob with no remote start button, but the actual key wasn’t even cut. So had to pay $400+ to rectify that w a duplicate fob and original key cut. 2 recalls on the truck had never been addressed. THEN I submit the papers that Suntrup gave me for title purposes and when I get to the DMV, they’re expired. Seeing as this particular truck was on their lot for 3 months, surely suntrup would’ve seen that pop up in their system during the sale and chose to ignore it. More
Had another amazing experience with Blaze! My husband and I have been buying vehicles from this dealership for 10 years! Blaze has been our advisor for the past few vehicles and has been absol My husband and I have been buying vehicles from this dealership for 10 years! Blaze has been our advisor for the past few vehicles and has been absolutely the BEST! He has our best interest in mind and always makes sure we are happy with our purchase! Super knowledgeable and does what he can for his customers! One thousand percent recommend Blaze for your buying car needs! You won’t be disappointed!! ☺️ More
I was very pleased with the engine I received at Suntrop. Blaze welcomed me in, listened to what I wanted, showed me a car, explained, let me test drive and then basically had to hang out with me for 2 hours Blaze welcomed me in, listened to what I wanted, showed me a car, explained, let me test drive and then basically had to hang out with me for 2 hours while I got the car financed and they washed and prepped my car. He was awesome, helpful and kind. He also took my rental car fueled it up and returned it for me. Outstanding service. More
Professional atmosphere, no pressure, friendly salesman and finance team, smooth process beginning to end, would recommend! and finance team, smooth process beginning to end, would recommend! More
Very welcoming. Super friendly and clean. All the personnel were very hospitable and helpful. Would definitely go back. Super friendly and clean. All the personnel were very hospitable and helpful. Would definitely go back. More
They did a great job getting us in a new car even when we did not have a lot of time. did not have a lot of time. More
Purchased a vehicle and the very next day noticed that they sent me home with the temp tags to an incorrect vehicle. Called and spoke with the sales guy and then spoke directly to Guy the very next day. W they sent me home with the temp tags to an incorrect vehicle. Called and spoke with the sales guy and then spoke directly to Guy the very next day. Was told they would send me updated registration and I never received it. I reached out via text and phone call several times after that; each time requesting a manager and never could get in touch with one. Finally 1.5 months later I spoked with the sales guy; left guy a voicemail, then finally received a call from the manager who was checking to see if Guy had called me back which he had not. Finally at almost 7 pm guy returned my call, attitude in hand, and tried to say he had not received a voicemail from me which I’m sure he had not to mention I spoke directly with him the day after purchasing the car. He then tells me that they forgot to charge me sales tax and this whole time I’ve been waiting for my plates, they never sent them off to be mailed to me to begin with. That it was caught in an audit conveniently just now when I’ve made a complaint. They’re going to have to unravel my financing deal and redo the deal, funny how no one wants to offer to reduce the price or offer any kind of credit for the almost 2 months of no call backs, multiple paperwork errors, and errors on their part. I will likely not do business here due to the attitude that was had on the phone due to their mistakes in the financing department. Unfortunate because the sales staff was great. More