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Suntrup Volkswagen
St. Louis, MO
1,722 Reviews
Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years.
What makes us different?
We offer a Lifetime Powertrain Warranty with every new VW purchase!
We offer $1,000 price protection to ensure you always get the best deal.
We have night time service hours and free car washes for the life of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Showing 1,722 reviews
August 02, 2025
I purchased a new VW Jetta through Tony. Everything went smoothly until the pick-up. Earlier in the day, I sent Tony my insurance and drivers license as requested and let him know that I'd b Everything went smoothly until the pick-up. Earlier in the day, I sent Tony my insurance and drivers license as requested and let him know that I'd be by after work to pick up. When I arrived, no one knew that I was picking up the car and nothing in my file had been updated. I had to wait while the team on staff could find my car. I was told that Tony had left early for vacation and overheard the team comment to each other that it was "another Tony issue." They also needed a copy of my driver's license and my insurance card again - because it was never uploaded to my file. Finally I met with Finance to turn over the check. They completed their paperwork and accepted the check from my bank (and validated the amount owed against the check). I walked out with my keys to my car and to my surprise the car had no floormats at all. When I had test drove the car, there were mats in the trunk - but they were nowhere in sight. I almost walked back in and cancelled the deal, but Will from the team went and searched and search for mats and brought me a new set. He single-handedly saved Suntrup's sale. Fast forward a couple weeks and I get a call from the Finance team that the check (the one they themselves had verified) was incorrect and I owed additional money. Their suggestion was to go back to my bank and re-do the loan - that was already paid out to Suntrup and which Suntrup had already cashed the check. I probably could have done that had it not been literally weeks since the loan was done and they had cashed the check. The New Car Sales Manager was out to lunch with a Sales Rep and I was given the Used Car Sales Manager. He was nice enough, but no real help and said he would talk to the New Car Sales Manager when he returned from lunch. No surprises, the New Car Sales Manager didn't return from lunch and couldn't be bothered to return my call himself to account for the failings of every department under him. Instead, I was the Used Car Sales Manager who could offer nothing but a free tank of gas for my "inconvenience." Even more jarring was finding that the sticker price (which has been taken out of every car on their lot) in my glovebox and that it was lower than I paid. Moral of the story: Suntrup has poor customer service, poor follow through, poor management, poor Finance representatives, and poor procedures. Bommarito has the same cars for the same price and I'd recommend going to them. More
by mlgregor
August 01, 2025
Blaze made everything extremely easy and smooth from the beginning. I spent under an hour at the dealership and went home with my new vehicle. Would definitely work with him again. beginning. I spent under an hour at the dealership and went home with my new vehicle. Would definitely work with him again. More
by Carsenmiller
Employees Worked With
August 01, 2025
Blaze was extremely helpful throughout our buying process by providing great communication and follow up. Overall we had a very positive experience. by providing great communication and follow up. Overall we had a very positive experience. More
by Kevinmwerner
Employees Worked With
July 30, 2025
⭐️⭐️⭐️⭐️⭐️ We had a great experience at Suntrup Volkswagen after our car was totaled by insurance and we were on a tight timeline. Blaze, our salesperson, was incredibly helpful and patient—he unde Volkswagen after our car was totaled by insurance and we were on a tight timeline. Blaze, our salesperson, was incredibly helpful and patient—he understood our situation and worked quickly without making us feel rushed. Ryan, the manager, also stepped in to make sure everything went smoothly and helped get us a fair deal. Even though we were short on time, the whole team made the process straightforward and stress-free. Really appreciated their honesty, efficiency, and professionalism. Highly recommend asking for Blaze and Ryan if you’re shopping at Suntrup VW! More
by Ralph092384
July 28, 2025
Form the second we walked in to the second we left everyone here was amazing. They even stayed late to accommodate our purchase without getting huffy (that’s happened at previous car purchases) they’v everyone here was amazing. They even stayed late to accommodate our purchase without getting huffy (that’s happened at previous car purchases) they’ve earned a lifetime customer with my family. More
by cherokeechief09
Employees Worked With
July 27, 2025
2nd VW in we have purchased from Suntrup. .both times Kai was our guy. Kai was easy to work with and made the process very flawless. Great job Kai.l .both times Kai was our guy. Kai was easy to work with and made the process very flawless. Great job Kai.l More
by dunfeesk
Employees Worked With
July 24, 2025
Update: Suntrup contacted me, apologized for the overlooked items and reimbursed me for the issues and inconvenience. The salesman was great but upon trying to complete tasks after purchasing overlooked items and reimbursed me for the issues and inconvenience. The salesman was great but upon trying to complete tasks after purchasing my truck, the suntrup team itself did a terrible job. I found the key they sold me not only was a dumbed down version fob with no remote start button, but the actual key wasn’t even cut. So had to pay $400+ to rectify that w a duplicate fob and original key cut. 2 recalls on the truck had never been addressed. THEN I submit the papers that Suntrup gave me for title purposes and when I get to the DMV, they’re expired. Seeing as this particular truck was on their lot for 3 months, surely suntrup would’ve seen that pop up in their system during the sale and chose to ignore it. More
by amandaseilhamer00
Employees Worked With
July 22, 2025
Had another amazing experience with Blaze! My husband and I have been buying vehicles from this dealership for 10 years! Blaze has been our advisor for the past few vehicles and has been absol My husband and I have been buying vehicles from this dealership for 10 years! Blaze has been our advisor for the past few vehicles and has been absolutely the BEST! He has our best interest in mind and always makes sure we are happy with our purchase! Super knowledgeable and does what he can for his customers! One thousand percent recommend Blaze for your buying car needs! You won’t be disappointed!! ☺️ More
by Holly
Verified CustomerJuly 18, 2025
I was very pleased with the engine I received at Suntrop. Blaze welcomed me in, listened to what I wanted, showed me a car, explained, let me test drive and then basically had to hang out with me for 2 hours Blaze welcomed me in, listened to what I wanted, showed me a car, explained, let me test drive and then basically had to hang out with me for 2 hours while I got the car financed and they washed and prepped my car. He was awesome, helpful and kind. He also took my rental car fueled it up and returned it for me. Outstanding service. More
by Abby28
Employees Worked With
