Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Review this Dealership

All Salespeople

Sales Department

Suntrup Volkswagen

Overview Employees Reviews (1,731) Inventory (305)

Write a review

Suntrup Volkswagen | Page 57

Name: Suntrup Volkswagen
Address: 6014 S Lindbergh, St. Louis, MO, 63123, US
Telephone: (314) 408-5611
Rating: 4.6

4.6

1,731 Reviews

6014 S Lindbergh, St. Louis, Missouri 63123

Directions

Sales: (314) 408-5611

Service: (314) 675-7892

Parts: (314) 408-5611

Contact Dealership

Today:Open today 9:00 AM - 6:00 PM Open Now

View All Hours Hours

Contact Dealership

Suntrup Volkswagen

St. Louis, MO

Overview

Employees

Reviews

Vehicles

4.6

1,731 Reviews

Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years. What makes us different? We offer a Lifetime Powertrain Warranty with every new VW purchase! We offer $1,000 price protection to ensure you always get the best deal. We have night time service hours and free car washes for the life of your vehicle.

Contact Dealership

View Awards

Today:Open today 9:00 AM - 6:00 PM Open Now

View All Hours Hours

6014 S Lindbergh

St. Louis, MO

63123

Directions

4.6

1,731 Reviews

Write a review

View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Visit Dealership Website

Today:Open today 9:00 AM - 6:00 PM Open Now

View All Hours Hours

View 4 Awards

Overview Employees Reviews (1,731) Inventory (305)

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 6:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 6:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

Service

Monday 7:00 AM - 9:00 PM

Tuesday 7:00 AM - 9:00 PM

Wednesday 7:00 AM - 9:00 PM

Thursday 7:00 AM - 9:00 PM

Friday 7:00 AM - 9:00 PM

Saturday Closed

Sunday Closed

Parts

Monday 7:00 AM - 9:00 PM

Tuesday 7:00 AM - 9:00 PM

Wednesday 7:00 AM - 9:00 PM

Thursday 7:00 AM - 9:00 PM

Friday 7:00 AM - 9:00 PM

Saturday Closed

Sunday Closed

Contact Suntrup Volkswagen

Sales: (314) 408-5611

Service: (314) 675-7892

Parts: (314) 408-5611

Call (314) 408-5611

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Kainoa Payton

VW Client Advisor

4.9

Read Reviews Close

November 18, 2025

The team and service at the dealer was exceptional. Fast and courteous, made us feel like we are part of the family. We will be buying all o ... The team and service at the dealer was exceptional. Fast and courteous, made us feel like we are part of the family. We will be buying all our cars from here! Kainoa, Beau, Ryan and service was smooth. Thanks again:) Read More Read Less

October 12, 2025

I recently met Kai Payton while window shopping for a Volkswagen. Kai's professionalism, patience, and expertise made a strong impression. ... I recently met Kai Payton while window shopping for a Volkswagen. Kai's professionalism, patience, and expertise made a strong impression. He listened carefully, answered my questions, and helped me confidently choose a Volkswagen Tiguan. Kai offered outstanding service before, during, and even after my purchase—he followed up to address concerns promptly. His integrity and dedication set him apart. I highly recommend Kai for an excellent car-buying experience. Read More Read Less

September 17, 2025

My first interaction with Suntrup was on-line. They immediately sent me a reply about the vehicle and I believe it was on a Sunday. (I was i ... My first interaction with Suntrup was on-line. They immediately sent me a reply about the vehicle and I believe it was on a Sunday. (I was impressed by that.!) Her name was Veronica and she did an excellent job with the communication between myself and the dealership. When I arrive to the dealership my sales person Kainoa Payton was so kind, patient and helpful. I was running behind due to rush-hour and work but when I arrived the finance department and my sales person was very patient with me. I arrived at 5pm and they closed at 6pm. They wasn’t rushing me and I was able to drive my vehicle in peace. Everything checked out fine and I am so glad that I was able to find this vehicle at Suntrup. This is the first dealership that I came across and they have a program with the transmission and the engine stay under a warranty for the life time you have the vehicle. I really wish that I have came across this dealership much sooner. KB Read More Read Less

Blaze Schrieber

VW Client Advisor

5.0

Read Reviews Close

August 01, 2025

Blaze made everything extremely easy and smooth from the beginning. I spent under an hour at the dealership and went home with my new vehicl ... Blaze made everything extremely easy and smooth from the beginning. I spent under an hour at the dealership and went home with my new vehicle. Would definitely work with him again. Read More Read Less

August 01, 2025

Blaze was extremely helpful throughout our buying process by providing great communication and follow up. Overall we had a very positive ex ... Blaze was extremely helpful throughout our buying process by providing great communication and follow up. Overall we had a very positive experience. Read More Read Less

July 30, 2025

⭐️⭐️⭐️⭐️⭐️ We had a great experience at Suntrup Volkswagen after our car was totaled by insurance and we were on a tight timeline. Blaze, ... ⭐️⭐️⭐️⭐️⭐️ We had a great experience at Suntrup Volkswagen after our car was totaled by insurance and we were on a tight timeline. Blaze, our salesperson, was incredibly helpful and patient—he understood our situation and worked quickly without making us feel rushed. Ryan, the manager, also stepped in to make sure everything went smoothly and helped get us a fair deal. Even though we were short on time, the whole team made the process straightforward and stress-free. Really appreciated their honesty, efficiency, and professionalism. Highly recommend asking for Blaze and Ryan if you’re shopping at Suntrup VW! Read More Read Less

Brandon Bolle

Client Advisor

5.0

Read Reviews Close

September 06, 2025

Kai and Brandon were great! Knowledgeable and quick to respond to our needs. He got us the car we wanted! Thank you Kai and Brandon! You get ... Kai and Brandon were great! Knowledgeable and quick to respond to our needs. He got us the car we wanted! Thank you Kai and Brandon! You get 5 stars ⭐️ ! Everything was great up until it was time to pay our down payment, which was a significant amount! No one told us that we could not put the down payment of half the cars price, on our debit card! He wanted us to go back home and get a check. No, we live 30 minutes away. Plus, we do not have checks for that account. Then wanted to do a wire transfer, then suggested going to the bank the next day for a cashiers check. He stated, they did not want to take a debit card, because they get charged 5%. That’s not my problem. If the rules of Suntrup Volkswagen are that you can’t pay with a debit card, then you should inform the buyer of this before hand!!!! Especially when they told you they would be putting half down on a brand new Jetta. Do not waste my time trying to make me feel bad for you getting charged a fee for us using a form of payment. Then the finance guy had to question with an attitude, if we can even withdraw that amount on our debit! YES, we can. In fact, just last year when we purchased our 24 Jetta from Bommarito Volkswagen they never once questioned it! we put the same amount down then! So here is my suggestion, when someone tells Suntrup they will be putting a large sum of money down on a car, tell them the forms of payment that you will take beforehand! Read More Read Less

July 04, 2025

Excellent experience. Friendly, professional and helpful! Would definitely recommend Suntrup to everyone I know! We have bought two cars f ... Excellent experience. Friendly, professional and helpful! Would definitely recommend Suntrup to everyone I know! We have bought two cars from them in the last month and would come back! Read More Read Less

April 02, 2025

Brandon was great. Most car salespeople really turn me off by being too pushy, causing me to go elsewhere. Brandon was not like that and ver ... Brandon was great. Most car salespeople really turn me off by being too pushy, causing me to go elsewhere. Brandon was not like that and very pleasant to work with. Read More Read Less

Bailey Marler

Client Advisor

5.0

Read Reviews Close

October 16, 2025

I rarely write reviews, but my experience with Bailey Marler at Suntrup Volkswagen was so positive that I wanted to take the time to share. ... I rarely write reviews, but my experience with Bailey Marler at Suntrup Volkswagen was so positive that I wanted to take the time to share. No one asked or prompted me to post this; I just think when someone truly stands out, they deserve to be recognized. I’ve owned several cars in my lifetime and have always avoided dealerships. After my husband had one bad experience years ago, we’ve only purchased from private sellers ever since. I’d been wanting a VW Atlas for a while, and the one I was interested in happened to be at a dealership, which honestly made me hesitant. But from the very first interaction, Bailey changed that perception completely. He was quick to respond to my messages and went above and beyond by sending personalized videos of the vehicle and walking me through every question I had. We decided to make the two-hour drive to see it in person, and he was just as friendly, helpful, and professional when we arrived. The pricing at Suntrup was by far the most competitive in the area (and I did my research). They worked with us to come to a fair deal, and when we ran into a minor inconvenience after purchase, Bailey and the team did everything they could to help us out right away. My husband and I have both said multiple times how impressed we are. Bailey and the Suntrup team completely changed how we view buying from a dealership. We would absolutely return to work with them again and have already told friends and family how great our experience was. Thank you for everything, Bailey. We’ll definitely be back one day. Read More Read Less

July 04, 2025

March 25, 2025

Suntrup is all about helping their potential customers. They generally care about giving you the best deal. I'd like to thank Tony Simmons a ... Suntrup is all about helping their potential customers. They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ Read More Read Less

View More Salespeople

Contact Dealership

Filter Reviews by Keyword

buying experience sales person helpful recommend dealer price finance new vehicle paperwork

By Type

Showing 1,731 reviews

August 19, 2022

SALES VISIT - USED

Everyone was super nice and helpful. First time buying a car and Preston was awesome! Clear, easy process with thorough explanations. First time buying a car and Preston was awesome! Clear, easy process with thorough explanations. More

by Brianna Butler

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Preston Barrow, Billy Willis

Report | Print

Sep 08, 2022 -

Suntrup Volkswagen responded

Thank you, It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Suntrup Volkswagen.

August 19, 2022

SALES VISIT - NEW

AJ is very professional and will make you car buying easy and stress free. I highly recommend working with him! and stress free. I highly recommend working with him! More

by PM10

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

AJ Alshati

5.0

Other Employees : Billy Willis

Report | Print

Aug 29, 2022 -

Suntrup Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Volkswagen.

August 15, 2022

SALES VISIT - USED

Ryan did a great job he is very kind and answered all our questions with honesty! Thank you Ryan for all your hard work and time. questions with honesty! Thank you Ryan for all your hard work and time. More

by Happy Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ryan Merklin

Report | Print

Aug 29, 2022 -

Suntrup Volkswagen responded

Thank you for choosing Suntrup Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 10, 2022

SALES VISIT - USED

Very helpful and amazing customer service! Highly recommend everyone to stop in if looking for a car. Highly recommend everyone to stop in if looking for a car. More

by Morgan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ryan Merklin

Report | Print

Aug 29, 2022 -

Suntrup Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Volkswagen.

August 08, 2022

SALES VISIT - USED

Friendly and easier to deal with than most dealerships. Late hours helpful. Will recommend in future. Late hours helpful. Will recommend in future. More

by Gerridyer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

AJ Alshati

5.0

Other Employees : Billy Willis

Report | Print

Aug 29, 2022 -

Suntrup Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 08, 2022

SALES VISIT - USED

Excellent customer service and care. Blaze and Stacey were nothing short of wonderful and patient with us. We are so grateful to them for making this process the most painless dealership Blaze and Stacey were nothing short of wonderful and patient with us. We are so grateful to them for making this process the most painless dealership experience we have ever had. In and out in under 3 hours. Thank you Blaze and Stacey! More

by Zimmerman2022

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Blaze Schrieber

5.0

Other Employees : Stacey Tijerina

Report | Print

Aug 29, 2022 -

Suntrup Volkswagen responded

Thank you for choosing Suntrup Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2022

SALES VISIT - NEW

Great selection and great prices. Offered options that fitted my needs and my price range very well. Offered options that fitted my needs and my price range very well. More

by dylangiacin71

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Stacey Tijerina, Jimmy Giacin

Report | Print

Aug 29, 2022 -

Suntrup Volkswagen responded

August 06, 2022

SALES VISIT - USED

Very professional, exceptional customer service and customer experience, will absolutely buy from Suntrup Volkswagen in the future. customer experience, will absolutely buy from Suntrup Volkswagen in the future. More

by VW Girl

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy Giacin

Report | Print

Aug 29, 2022 -

Suntrup Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Volkswagen.

August 04, 2022

SALES VISIT - USED

The dealership is clean and staffed with a friendly bunch of guys eager to help anyone they can. of guys eager to help anyone they can. More

by jcrites

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

AJ Alshati

4.0

Other Employees : Billy Willis

Report | Print

Aug 29, 2022 -

Suntrup Volkswagen responded

August 04, 2022

SALES VISIT - NEW

AJ was such a pleasure to work with no sales pressure what so ever. I would highly recommend him if you are heading to Suntrup Volkswagen. what so ever. I would highly recommend him if you are heading to Suntrup Volkswagen. More

by dthieret2001

Recommend Dealer

Yes

Employees Worked With

AJ Alshati

4.0

Report | Print

Sep 08, 2022 -

Suntrup Volkswagen responded

Thank you, It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Suntrup Volkswagen.

Suntrup Volkswagen | Page 57

Suntrup Volkswagen Awards Awards

Suntrup Volkswagen Hours Hours

Kainoa Payton

Blaze Schrieber

Brandon Bolle

Bailey Marler

Showing 1,731 reviews

Map and Directions to Suntrup Volkswagen