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Superior Chevrolet Conway

Conway, AR

4.0
74 Reviews

1275 Exchange Avenue

Conway, AR

72032

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Showing 74 reviews

March 14, 2024

I bought my 2018 Chevy Silverado there they seem like nice people but all they did was screw me over and lied to me said I needed to have a warranty on the truck before I can be financed later on down th More

by roncoop308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler gray was one of them Michael was one of them and I don't even know what the girls name is the finance company person
February 04, 2024

We really enjoyed meeting and working with John. Very friendly and respectful. Felt like he had our best interest at heart. Not pushy and was patient with all our questions. Mrs Walker in finance wa More

by porterchipjulie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John(sales man) & Mrs Walker. (Finance)
November 20, 2023

The customer has to check behind the techs too frequently. I requested my used parts simply because my level of trust has diminished. More

by vernettagilcrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa
Nov 21, 2023 -

Superior Chevrolet Conway responded

Hello- We care about our customers and the experience they have with us. We would like to learn more about why you feel this way. Please email us at feedback@superiorarkansas.com so we can reach out to you.

June 02, 2023

Don’t ever Buy here. Seemed nice and friendly. Bought a 2017 Suburban that seemed almost new with 72k mikes on it. The touch up paint came off before I even got home. The More

by ViviaW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hayden Guffey
Jun 02, 2023 -

ViviaW responded

Correction this was at the Buick Location in Fayetteville. After posting this Hayden did call us. We will see if he can help correct this situation.

Jun 02, 2023 -

ViviaW responded

Another Edit: Hayden was the Sale Manager over our sales person AAron.. Bobby in Service was who told us they would not help us. Within 2 hours Hayden was able to resolve my complaint with the Transmission. The Dealership is putting $2000. Towards the repair. The Dealership we took the Suburban to that diagnosed the transmission was able to get GM to pay 1/2 of the repair. So our $7800. Repair will be under $2000. Still not easy and unexpected. If I can delete the review I will. They did follow up and do their best to fix this problem. Thank You

Jun 05, 2023 -

Superior Chevrolet Conway responded

We appreciate your updated review. We apologize for any confusion and are glad we were able to help you!

March 12, 2023

Superior Chev service dept was on time, friendly, and thorough.Adam Pelkey advised me of upcoming service needs for my vehicle and the timing I would need those. More

by ginny.stevener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pelkey
March 08, 2023

I Love Vanessa, She's The BEST! !!!!!!!! Extremely Knowledgeable, She Goes Above And Beyond! Highly Recommended. More

by TDICKENS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vanessa
October 28, 2022

They have gone so far as to hire more techs, gotta love that. Also with the economy as it is people are taking better care of their vehicles, and they get it done right. Thanks to them all. More

by lobolaw02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa p.
August 31, 2022

As always this dealership always does a great job in servicing my vehicles atmosphere is always great and pleasant. More

by Bsettles71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
August 04, 2022

Vanessa is very knowledgably and personable as are all of the people in your maintenance department. More

by gmdisney51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Petty
July 06, 2022

I had a nail in my timer and took my truck in to have it fixed without making an appointment . They immediately took my truck in and fixed it . They fast and efficient . More

by Tbuendtner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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