Superior Chevrolet Conway

I paid for a service that was not fixed Back in March of 2018 my truck had a miss I took it in to Crain Chevrolet they said I had oil coming in to two of my spark plugs.I was informed that i Back in March of 2018 my truck had a miss I took it in to Crain Chevrolet they said I had oil coming in to two of my spark plugs.I was informed that if they changed out valve cover and a few other minor details it would be fixed.Not the case been in multiple times with my engin light on and a miss they would tell me it would be a censor they would replace it still would miss.Then my truck got to missing so bad and also engine light came on then I went back on the August 6.Told John Bryan the service Rep this was ridiculous Please get the problem fixed then he came back and let me know the original problem was not fixed but I was charged another 150.00 dollers to change out another spark pluge But Mr.John Bryan Was kind enough to give me another estimate Of 5200.00 dollers to fix the problem that never got fixed in the first place he also said he would talk to the service tech and call me back that day but he never did I glad I didn’t hold my breath still waiting on my call More

Transmission was having issues. John Bryan was very helpful. Great service and communications. Even given me something to drive while down. Even though my warr was having issues. John Bryan was very helpful. Great service and communications. Even given me something to drive while down. Even though my warranty did not cover the cost I was very pleased with service. More

DAMAGE....DAMAGE...DAMAGE Damage was done to my new vehicle three out of three visits!!! Service Staff has no clue what they are doing and does not respect your property. Damage was done to my new vehicle three out of three visits!!! Service Staff has no clue what they are doing and does not respect your property. More

2015 warrantee service Nobody likes to have to have service work done but John and Superior Chevrolet service made my experience painless as possible with great professional Nobody likes to have to have service work done but John and Superior Chevrolet service made my experience painless as possible with great professionalism. I would highly recommend their Service department for any service needs. Thanks again, Tommy Brown More

Good experience Easy getting in and out took care of issues quickly and communication was good Gave me a loaner truck so I didn't miss any work Easy getting in and out took care of issues quickly and communication was good Gave me a loaner truck so I didn't miss any work More

Expensive oil change I was quoted $49.95 for an oil change (no tire rotation) for my car and received a "free" car wash, yet my total bill was $80. Please make sure all f I was quoted $49.95 for an oil change (no tire rotation) for my car and received a "free" car wash, yet my total bill was $80. Please make sure all fees are stated up front. On a positive note, the wait time was only 30 minutes with a scheduled appointment. More

I'm a loyal customer with Superior Chevrolet in Conway I have been using the service department here a long time before they was Superior Chevrolet and the treatment I have had with the service department I have been using the service department here a long time before they was Superior Chevrolet and the treatment I have had with the service department help me start purchasing my Chevrolet trucks here I'm on my seventh new truck from superior and I have been doing business with the service department for over 25 years. More

Service makes me loyal Buying a car is a big deal and Superior does great in that department, but it is the service that has made me a loyal Superior customer for over a dec Buying a car is a big deal and Superior does great in that department, but it is the service that has made me a loyal Superior customer for over a decade. I drive Chevys, and I buy them from Superior Chevrolet, and ONLY have them serviced there. Cannot say enough good about these folks. Oh, also, I am pretty much of a jerk and rarely am pleased, but these guys please me consistantly. They rock. More

Hidden fees in oil change. Disclose total cost please. Hidden fees in oil change. Advertise oil change and wash for $49.95. When you get the ticket there is approximately $4.00 added for oil disposal. N Hidden fees in oil change. Advertise oil change and wash for $49.95. When you get the ticket there is approximately $4.00 added for oil disposal. Not a problem with the charge but simply disclose the amount up front. Deceptive practices turn people off. Also you can go anywhere and get the same job done in 15-30 minutes. You can have an appointment and it still takes an hour to an hour and a half. More

Jim's Z06 You good folks went out of your way to save my roadtrip across the country. I had a deadline to get my new car to the docks in L A You pulled a rare s You good folks went out of your way to save my roadtrip across the country. I had a deadline to get my new car to the docks in L A You pulled a rare size tire of the Corvette in your showroom put it my car and got me going within hours of my arrivling on a tow truck. I don't think many dealerships wjould do that. Also your jpeople, many of them, were kind courteious, and helpful! Thanks again Jim More