Superior Ford of Plymouth MN

Brought vehicle in for a oil change and tire rotation. I told the guy that i bought the tires from them so the rotation should be free, but when it came time to pay he had charged me for the tire rotation, told the guy that i bought the tires from them so the rotation should be free, but when it came time to pay he had charged me for the tire rotation, which i told the girl checking me out, so the adjustment was made then. Also when they say that they do all these checks, while doing the oil change, they sure didn't check my wiper blades because my passenger side blade is very bad. Also the lady ahead of me getting a oil change, didn't even have the air checked in her tires until she had ask them if they did it, and they hadn't. So i think the guys changing the oil, needs to be reminded to do all the checks they are supposed to do. THanks Kathy Schultz More

Everything was great. I got everything I needed for my routine maintenance. I found the technician who worked on my car was both friendly and competent. I have no non-positive comments about the servi routine maintenance. I found the technician who worked on my car was both friendly and competent. I have no non-positive comments about the service. The only thing I noted was that someone forgot to put a next-service sticker on my windshield. More

The issue with my vehicle was determined in an timely moment and resolution to get the issue fix was done within 48 hours of my leaving my vehicle there. Additional service to the vehicle was needed and moment and resolution to get the issue fix was done within 48 hours of my leaving my vehicle there. Additional service to the vehicle was needed and when requested, the answer of "YES" we can do that as well was given with a smile. Althought I was on the phone with him, I could tell he was smiling. Working in customer service myself, I know how important a smile can be to the customer in getting a resolution to whatever the issue is. More

Joe and his crew did a great job servicing my vehicle. I went in for an oil change and asked them to look at why my brake light was coming on when cornering. They identified that the rear brakes were down went in for an oil change and asked them to look at why my brake light was coming on when cornering. They identified that the rear brakes were down to 1 mm and were able to take care of the brake job during my visit. The also identified two oil leaks - one significant - that require attention and wrote up an estimate of the cost for those repairs. Joe kept me up on the status of the work throughout my wait in the service lounge. Very happy with my service on 4/25/11 at Superior Ford. More

Kevin was professional, courtious, knowledgeable, and low pressure. He helped me find the vehicle I was looking for, with the features I needed, and at the landed price I was willing to pay. When I dropped m pressure. He helped me find the vehicle I was looking for, with the features I needed, and at the landed price I was willing to pay. When I dropped my trade off for inspection, Kevin even gave me the keys to his vehicle to take back to the office so I could get back to work. Completing the final paperwork was hassle free, and the vehicle was ready for pick-up at the appointed day and time. More

Thanks, Kevin. I know I'm going to love my 2011 Explorer XLT. Thanks to your Finance department for helping me get a good rate on financing. Thanks, also, to Ruth for selling me my last Explorer in 19 XLT. Thanks to your Finance department for helping me get a good rate on financing. Thanks, also, to Ruth for selling me my last Explorer in 1998. I didn't realize you were working at Superior until I was leaving with my new 2011 Explorer XLT. More

Our plan was to visit 5 dealerships in the MPLS Metro area on that day. Superior Brookdale was our second stop. Tom was very helpful and worked with us to find the Edge we were looking for. We did not f area on that day. Superior Brookdale was our second stop. Tom was very helpful and worked with us to find the Edge we were looking for. We did not feel pressured by the process. We are not local and Tom helped make the long distant transaction work. More

I was in for a rapid oil change, they are always friendly, fast and efficient. In addition we have purchased 3 vehicles at this location from Al Pryor who is a fantastic salesman. I will continue t friendly, fast and efficient. In addition we have purchased 3 vehicles at this location from Al Pryor who is a fantastic salesman. I will continue to buy vehicles from Al as long as he is there. He calls just to say hello and in touch. More

Nick was very personable. He had a very positive attitude and was very engaging. We took a test drive, and he was able to answer every one of my questions to my satisfaction in language that I was attitude and was very engaging. We took a test drive, and he was able to answer every one of my questions to my satisfaction in language that I was able to understand. I felt no pressure from him to make a purchase but yet he listened to my needs and what I was looking for in a vehicle. It was great to see a young kid with drive and ambition. I am sure Nick will do well in his work with Superior Ford. He is a great asset to your team. Thank you, Nate, for making my car buying experience an enjoyable one. I was also impressed with how smoothly and efficiently the car-buying process flowed. Because of Kelly's expertise, the financing arm of the sale went through flawlessly and again in a very efficient manner. I also enjoyed the environment at Superior Ford. Although I worked with Nick and Kelly, every employee I encountered in the dealership was friendly and greeted me with a gracious hello and a smile. That goes a long way. More

this was the first time I have shopped at a Ford Dealership and the first new car I have dealt with for myself in many years not to mention the first time I have decided to lease rather than own the Dealership and the first new car I have dealt with for myself in many years not to mention the first time I have decided to lease rather than own the vehicle, Denny was a great help to me and walked me through everything understanding all of my questions and concerns and even giving me some very helpfull hints on what and how to do some of the things including maintinance on the vehicle as he does the same thing with his car and made the whole experience excellent and stress free. overall it was the best experience I have had dealing with a vehicle purchase ( lease ) and also for the first time I never felt rushed stressed or pressured during the process, it was a great experience and I look forward to doing business with the dealership and would highly recommend other to shop for a vehicle there. More