Superior Ford of Plymouth MN
Plymouth, MN
Filter Reviews by Keyword
By Type
Showing 1,740 reviews
2020 Ford Explorer Limited After shopping multiple SUV brands and dealers, we settled on a 2020 Ford Explorer Limited from Superior Ford. The entire sales process went smoothly After shopping multiple SUV brands and dealers, we settled on a 2020 Ford Explorer Limited from Superior Ford. The entire sales process went smoothly and our salesman, Bill Holm, did a great job answering our questions and helped us select the perfect vehicle for our family. We would recommend the dealership and Bill to any prospective buyers. More
3 weeks to get an appointment, 6 days in the shop! And they didn’t fix the problem! My thermostat wasn’t working properly and I’m still under ESP warranty. I don’t know if they are incompetent or what. And they didn’t fix the problem! My thermostat wasn’t working properly and I’m still under ESP warranty. I don’t know if they are incompetent or what. You would think they would just change the thermostat, but no! I am extremely disappointed with Superior Ford. More
Headlight Change I went in for what I thought was a simple headlight replacement. Unfortunately, to change the light, the bumper had to come off. I was told about how I went in for what I thought was a simple headlight replacement. Unfortunately, to change the light, the bumper had to come off. I was told about how long it would take and how much it would cost. It took longer than expected, but it was less expensive than I thought it would be. I have always been treated well at Superior Ford and will continue to bring my car here for repair. More
My bright red f150 I enjoyed talking to Derrick on the phone and discovered he is a great guy not plushy seemed honest and sincere enjoyed buying my truck from him thank I enjoyed talking to Derrick on the phone and discovered he is a great guy not plushy seemed honest and sincere enjoyed buying my truck from him thanks More
Electrical issue with my 2018 Escape I had an unusual electrical problem with my car, and while it took almost a week to figure it out, they continued to work with the Ford technicians an I had an unusual electrical problem with my car, and while it took almost a week to figure it out, they continued to work with the Ford technicians and figured it out. More
Repair Work was competed quickly and completely. It has not been tested yet but next week temperatures should offer an opportunity. There was something left Work was competed quickly and completely. It has not been tested yet but next week temperatures should offer an opportunity. There was something left on the bumper that looks like soap or marker that resists coming off and leaves a white mark on the black plastic. I have tried to remove it but so far no luck. Nay suggestions? More
My experience with the sales person Kevin Carter was excellent to work with during the purchase of my vehicle. He was very knowledgeable, informative and extremely helpful during the ent Kevin Carter was excellent to work with during the purchase of my vehicle. He was very knowledgeable, informative and extremely helpful during the entire process. More
Great Ford Dealer I have been to several Ford dealers, in the metro area and other major metro area's. These guys are better than others I have done business with. Ni I have been to several Ford dealers, in the metro area and other major metro area's. These guys are better than others I have done business with. Nice to have them close, as a free bonus. I have purchased as far away from home as 475 miles, 70 miles & 40 miles. Price is king, these guys had the best price and outstanding service. More
New F150 Great experience. Very helpful, friendly and knowledgeable. This is the second truck we purchased from Superior and both times the staff was great. Je Great experience. Very helpful, friendly and knowledgeable. This is the second truck we purchased from Superior and both times the staff was great. Jeff did a great job listening to what we wanted and did an excellent job with our new truck purchase. More
efficient with team work I had been looking for an SUV with various makers. The ONLY dealer to call me back was Kevin with Superior Ford. He did a follow up again 4 months l I had been looking for an SUV with various makers. The ONLY dealer to call me back was Kevin with Superior Ford. He did a follow up again 4 months later, giving me the time and space I needed. My husband and I went to re-look so my husband could drive what I was interested in. We told Kevin it would be next year sometime that we make the jump. The following weekend my husband said "let's buy it now". In we went to make the purchase and Kevin was with other buying customers. We were approached by Greg to help us. He took many hours out of his day to help Kevin get credit for our sale. That's teamwork! For financing, Michael couldn't get immediate responses from banks for various reasons. The next day he called to have us re-sign papers with a lower percentage rate. I appreciate the honesty, as we would never have known that we were offered a full percentage lower. More