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Superior Ford of Plymouth MN
Plymouth, MN
1,740 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,740 reviews
November 18, 2019
oil change tire pressure I received a quick diagnosis of the problem with the issue with my tire, resolution to solve the problem and cost prognosis options that allowed me op I received a quick diagnosis of the problem with the issue with my tire, resolution to solve the problem and cost prognosis options that allowed me options to make my decision, More
by FULLER1919
Verified CustomerEmployees Worked With
Ronald Powell
Helpful November 17, 2019
They are great Good folks who don't try to sell you items that you don't need.Try them, you will like them for sure. You will be pleased. Good folks who don't try to sell you items that you don't need.Try them, you will like them for sure. You will be pleased. More
by rosenelles
Employees Worked With
Ronald Powell, Chris Tema, Stephanie Pochucha, John McClellan
November 16, 2019
Oil change and air bag recall The employees I dealt with were very friendly. There was an issue with the airbag availability. The service took an extra day in shop to complete. The employees I dealt with were very friendly. There was an issue with the airbag availability. The service took an extra day in shop to complete. More
by flybooter
Employees Worked With
John McClellan
November 16, 2019
Answer your fricken phone It is impossible to get thru to your office by phone. I called 3 separate times and was on hold for over 15 minutes each time and no one ever answer It is impossible to get thru to your office by phone. I called 3 separate times and was on hold for over 15 minutes each time and no one ever answered my call. You said you fixed my remote starter, you didn’t. Again, no point in calling, no one answers (even though my call is very important to you). It says you can leave a message but doesn’t allow me to. You must be so backed up with recalls that you dont have time for other service appointments. More
by JOHN.PEARSON3
Employees Worked With
Stephanie Pochucha
November 15, 2019
Just OK Disappointed with the process. Certified Pre-Owned was not handled properly. Interest rate was poor and different than originally estimated and comm Disappointed with the process. Certified Pre-Owned was not handled properly. Interest rate was poor and different than originally estimated and communicated. Positive was coworker that DID know how to produce the electronics Certified Pre-Owned paperwork. More
by DJ Reardon
Employees Worked With
Joe in Finance, Gregg Wilwert
November 12, 2019
Terrible Service Department Experience Refused to honor 10%off service department coupon I was given with new car purchase. Was told it has to be on new car even though coupon doesn’t say t Refused to honor 10%off service department coupon I was given with new car purchase. Was told it has to be on new car even though coupon doesn’t say that. Have lease ending in two months will be going to another dealership for my next Explorer. More
by THENRY8999
Employees Worked With
Stephen Sauceda
November 12, 2019
Low payments, quality vehicles Tema was awesome from start to finish. I was approved within minutes and rollin out with a Luxury vehicle the next. Thanks Tema! Yours truly, S Tema was awesome from start to finish. I was approved within minutes and rollin out with a Luxury vehicle the next. Thanks Tema! Yours truly, Satisfied customer More
by habrown08
Employees Worked With
Chris Tema
November 12, 2019
Great The entire process of buying a new truck went smoothly. Jeff Chalin was very helpful and knowledgeable and as usual made the process relatively easy. The entire process of buying a new truck went smoothly. Jeff Chalin was very helpful and knowledgeable and as usual made the process relatively easy. More
by MSCORCORAN
Employees Worked With
Jeff Chalin
November 11, 2019
Good experience Good experience, I saw the car online talk to Jeff ang he help to figure out right away the same day, ill go back in the future for another car.. Good experience, I saw the car online talk to Jeff ang he help to figure out right away the same day, ill go back in the future for another car.. More
by manzanarez83
Employees Worked With
Jeff Chalin, Joe Bretto
November 08, 2019
Great service Always great service at Superior. Friendly team and professional care. Fixed my recall and an item under warranty. Know that they will take care to Always great service at Superior. Friendly team and professional care. Fixed my recall and an item under warranty. Know that they will take care to do things right. More
by ep1252
Employees Worked With
Stephanie Pochucha, John McClellan
