Superior Ford of Plymouth MN
Plymouth, MN
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I was told there would be no homework. Did recommended Coolant Flush and Brake flush with oil change. It was more than I'd like to spend for that but since that hybrid I'd loaded be with el Did recommended Coolant Flush and Brake flush with oil change. It was more than I'd like to spend for that but since that hybrid I'd loaded be with electric doohickeys I have it done at the dealer. More
Timing was great. In and out in no time. Service manager very nice. Showed interest in my questions and answered them to my satisfaction.. Thanks. was great. In and out in no time. Service manager very nice. Showed interest in my questions and answered them to my satisfaction.. Thanks. More
There way better than New Brighton Ford. I feel there auto check-up department should have saved us a BIG head ache of almost having a fatel crash. by inspecting the vehical more closely. bu I feel there auto check-up department should have saved us a BIG head ache of almost having a fatel crash. by inspecting the vehical more closely. but the service was adaquate. But not totally satifactory. They never answered my question about the brakes I asked. But they did replace the other half. and letting the otherside go saying it was ok. With them not answering my queswtion . I believe they are hidding the truth. and the otherside is still going to have problems , later down the road. Honestly. More
Rear Brakes and oil change They do quality work and I was in and out much quicker than I had expected to be. Good job guys. Thank you ver much. They do quality work and I was in and out much quicker than I had expected to be. Good job guys. Thank you ver much. More
My opinion of Superior Ford I have purchased two vehicles from Superior Ford. The first time was an “ok” experience and then service follow ups sealed the deal that I was done do I have purchased two vehicles from Superior Ford. The first time was an “ok” experience and then service follow ups sealed the deal that I was done doing business with them. The only reason that I purchased a second vehicle was based on it was what I was looking for and was used and certified. I feel that the sales person was uninformed and actually feel mislead after the purchase. I have unfortunately had to have some service follow ups do to issues and the length of time to get it in and how long it took for it to be repaired, was very disappointing. I do feel the service manager was doing the best he could do to the circumstances. I have consequently used Luther for service. More
Got a loan without having a job! They worked their loan magic and found a place for me to get a loan from that doesn't check work status. I got a loan without having a job. With terri They worked their loan magic and found a place for me to get a loan from that doesn't check work status. I got a loan without having a job. With terrible credit history and past repos. Even a repo with in the last 2 years! More
Great experience Easy buying process from start to finish. Very happy with car and working with Mike on the easy buying process. Will continue to buy my Fords from M Easy buying process from start to finish. Very happy with car and working with Mike on the easy buying process. Will continue to buy my Fords from Mike and Superior Ford. More
Service Department appointment for oil change Had an APPOINTMENT and dropped my car off at 8:30 am Friday morning for a simple oil change and Tire Rotation expecting it to be done by noon at the l Had an APPOINTMENT and dropped my car off at 8:30 am Friday morning for a simple oil change and Tire Rotation expecting it to be done by noon at the latest. Finally at 2:30 pm, I called the dealership to get a status update to see when my car would be ready. No answer, just kept ringing and ringing. Decided it had to be done (it's 3pm now) and went to the dealership to find out they hadn't even started the work on my car and told me to come back around 5pm. Well the dealership closes at 6pm and I had to be at a Wedding Rehearsal at 5pm that night and I was in the wedding on Saturday so I wasn't able to pick up my car until Monday afternoon because the dealership is closed on Sunday. On top of everything management/customer service didn't seem to care that they hadn't started on my car when I dropped it off and said "well we have a lot of appointments". Apparently 8:30 am just isn't early enough to get something so simple done by the afternoon. I will not be going back anytime soon. More
Great Car Buying Experience I just purchased a new Escape from salesperson Ruth. Ruth was very friendly, helpful and professional while offering me a very fair deal on my new Esc I just purchased a new Escape from salesperson Ruth. Ruth was very friendly, helpful and professional while offering me a very fair deal on my new Escape and getting me a good offer on my trade. More
What I expected Mr Dereck Jones was my salesman.Very cordial person.I wish that on Saturday when I picked up my car he could have spent more time with me.But he seeme Mr Dereck Jones was my salesman.Very cordial person.I wish that on Saturday when I picked up my car he could have spent more time with me.But he seemed to have a huge amount of work to do. More