Superior Hyundai

Buyer Worked with us on our needs and wants. Found the color and accessories that we wanted. Great service. The salesman and manager were more than willing Worked with us on our needs and wants. Found the color and accessories that we wanted. Great service. The salesman and manager were more than willing to listen to us. More

Excellent Care The overall customer service at Superior Hyundai was great, especially the salesmen. Everyone was friendly and willing to help. However, when it came The overall customer service at Superior Hyundai was great, especially the salesmen. Everyone was friendly and willing to help. However, when it came to talk finances and filling out the paperwork. The gentleman was not friendly and just told me to sign sign sign. I felt he could at least smile while with a customer at his job. I felt like a major inconvenience to his Saturday. More

hyundai tuscon great vehicle and the dealership was very good to work with. went to another dealership to get vehicle with the color and options we wanted. were very great vehicle and the dealership was very good to work with. went to another dealership to get vehicle with the color and options we wanted. were very good at working with us to come to terms we desired. More

You Get Both I was very impressed with the "out of the door" pricing right off the bat. You add that to excellent customer service, and you have a winner! I hate I was very impressed with the "out of the door" pricing right off the bat. You add that to excellent customer service, and you have a winner! I hate haggling and game playing, and I got none of that nonsense at this dealership. What a relief! Your internet salesperson was top-notch in my opinion and worth his weight in gold for the dealership. I find that's all that most prospective customers want - fairness and a good product. Both of which Hyundai has. Keep up the good work! More

New car purchase I purchased a New 2017 Santa-Fe from Superior Hyundai and the sales staff was excellent. They were very professional and treated me as though I was t I purchased a New 2017 Santa-Fe from Superior Hyundai and the sales staff was excellent. They were very professional and treated me as though I was the most important person in the dealership that day. More

Love my SUV I have had dealings with dealerships before but this is the first time that I felt like they listened and cared about my needs with what I need for w I have had dealings with dealerships before but this is the first time that I felt like they listened and cared about my needs with what I need for where I live. More

review I took a long time making my mind up on what I wanted. They were willing to let me test drive what ever I wanted. This is my wifes car and she had a h I took a long time making my mind up on what I wanted. They were willing to let me test drive what ever I wanted. This is my wifes car and she had a hard time choosing a car that fit her needs.The dealership was great, Anthony was great not pressuring us. More

Not all dealerships treat you well This survey was extremely difficult to fill out. The reason it was difficult was because I had a fantastic experience at Superior Hyundai WV. I fille This survey was extremely difficult to fill out. The reason it was difficult was because I had a fantastic experience at Superior Hyundai WV. I filled out this survey based on my experience there. The experience I had at Superior Hyundai North in Cincinnati, OH was much different. I had asked other dealerships in my area to give me a quote via email on a Twilight Black with black interior Hyundai Santa Fe 2.0T. Because I like to help people and provide business to more local businesses, I asked the sales person at Superior Hyundai North if they could match the best price given to me. The sales person said he was able to and that he had the car on his lot. He told me I could pick it up that day. About two hours later I received a call that said the black car was sold and was no longer available but they had a grey one on the lot if I was interested in that car. I said yes, I would prefer black but would also take grey. I arrived at the dealership later that day and was asked to wait. I waited and finally the salesman came over to my table and told me the grey car had already sold as well. He said he could find my car but it would take him some time. I waited. The salesman told me he found both a black one and a grey one but they were both a couple hundred miles away. I told him I would prefer the black one. He told that wouldn't be a problem but he wanted to make sure the car was still available. He asked me to wait again. This time he asked me if I wanted a Coke or something to drink. Since it was now dinnertime I thought a Coke sounded good. He told me to walk over to a Coke machine and purchase one. This is a lot different from the Toyota and Nissan dealerships I have dealt with in the past. Don't offer me a drink and then ask me to pay for it. When I came back to the table and waited again for awhile longer the salesman came back and said he wanted to talk about price. We had already negotiated a price but he told me that price was for a different car. Because the car was on a different lot he wanted to charge me $3,500 more than what we had originally agreed upon. I did not agree. He asked me to name a price and I told him I wanted the price we had originally agreed upon. He said he would "check with his manager". I waited again! He came back with a lower price but not the one we agreed upon. After sitting at the dealership for about 3 hours, I stood up and walked away. On my own I researched where the car I wanted was located. I found it in West Virginia less than 200 miles away. I contacted that dealership and was treated with respect. We came to a deal and I drove out to West Virginia to purchase my car. I drove my Toyota for over 200,000 miles and they treated me great respect. I had every service performed at the Toyota dealership. Based on my experience with the Superior Hyundai Dealerships in Cincinnati, I will not have my vehicle serviced at these dealerships. More

Tucson excellent service and getting the vehicle I really wanted and for the right price. Friendly to work with. helpful in every way. would buy another vehi excellent service and getting the vehicle I really wanted and for the right price. Friendly to work with. helpful in every way. would buy another vehicle from Superior again. More

2016 Hyundai Elantra I Would recommend to others. Ryan was very friendly and helpful even before and after the purchase. The car I wanted was delivered to the dealership a I Would recommend to others. Ryan was very friendly and helpful even before and after the purchase. The car I wanted was delivered to the dealership and presented well. Very happy with my purchase. More