Superstition Springs Lexus

After reviewing and visiting other dealerships and test driving different autos I found this dealership and Lexus the best for me. They we're all very friendly and very helpful and courteous. driving different autos I found this dealership and Lexus the best for me. They we're all very friendly and very helpful and courteous. More

The sales person was very professional and knowledgeable about the products he was selling and the dealership was willing to meet our price without more haggling to keep our business and maintain a good rel about the products he was selling and the dealership was willing to meet our price without more haggling to keep our business and maintain a good relationship with the customer. More

Absolutely no pressure. Just wanted to help me buy the car I wanted at a price I could afford. No wasted time on either the trade in or signing papers. No pressure also buying added extras just given info car I wanted at a price I could afford. No wasted time on either the trade in or signing papers. No pressure also buying added extras just given info for me to decide. More

This is our second Lexus my wife and I have purchased form the dealer. We can not say enough good things about them! We used Easton when we bought my wife's car and Sam when we bought mine and both are A form the dealer. We can not say enough good things about them! We used Easton when we bought my wife's car and Sam when we bought mine and both are A++. There is no greater Lexus dealer in the valley!!! More

Outstanding Service all the way around! Very knowledgeable and professional. I especially appreciated it was not the high pressured typical "Car Sales" approach! Brian also showed me a range of knowledgeable and professional. I especially appreciated it was not the high pressured typical "Car Sales" approach! Brian also showed me a range of used cars, not just the most expensive one on the lot. He showed me a great "Value" car as well as the others. More

Marc Dent spent a great deal of time with me on my selection of a 2 year old Lexus RX350. At no time did I feel rushed or pressurred. After the sale, he again spent time to acquaint me with the nume selection of a 2 year old Lexus RX350. At no time did I feel rushed or pressurred. After the sale, he again spent time to acquaint me with the numerous options present in this auto like GPS, back up camera, automatic custom adjusting seats etc. A week after purchase, they arranged for me to return so that the auto's wheels could be returned to a like new state by one of their technicians. I left the car there overnight and they supplied me with a beautiful Lexus late model sedan to drive the day it was in service. Because I am a nurse, and worked the late shift the following day, I did not return the loaner until 7:30PM. Peter Williams, sales manager, was waiting for me at the closed dealership with my RX350 cooled and ready to go. He was actually smiling! This is a dealership that believes in SERVICE WITH A SMILE!!! More

Bad Experience!!! I loved the selection of cars they had. I went there yesterday to test drive a lexus is250 used. I fell in love with the car and would of bought it right then and there. But the sales assoc I went there yesterday to test drive a lexus is250 used. I fell in love with the car and would of bought it right then and there. But the sales associate was terrible!! I have never felt that belittled ever by someone.If your buying a car you should never feel like that. One, its already a stressful situation buying a car. Second, to have the sales associate talk you down and belittle you is so unprofessional. At one point he said to me and my dad; "Why are you even here if you cant afford the car." HOW RUDE!!!! Tells you a lot about the company if they have people like that working for them. They were non negotiable. This is my first car and I had 50% cash down payment and he still wouldn't work with me. Ill find another car elsewhere and where they appreciate my business. To bad because I loved the car. If anyone on here knows of another sales associate at this dealership who is willing to work with you let me know, thank you!! More

Everyone was very nice and not pushy. I was not pressured into buying add ons. I have been in this dealership previously, and I appreciate that they don't call you over and over after you have bee pressured into buying add ons. I have been in this dealership previously, and I appreciate that they don't call you over and over after you have been there. I will not buy something if I am at all annoyed by the salespeople involved. Overall a good car buying experience. More

This is our second purchase of a new Lexus at Supersition Springs Lexus. On both occassion we dealt with Mr. Brian Dacey. I shoped every dealership in the Phoenix Area and without a doubt Supersition Spring Springs Lexus. On both occassion we dealt with Mr. Brian Dacey. I shoped every dealership in the Phoenix Area and without a doubt Supersition Springs provides the best Customer Service and satisfaction. We knew exactly what vehicle we wanted and in dealing with Mr. Dacey found this would be difficult. We had to wait for a short period but Brian kept us abreast of every shipment arriving from Japan and the extra effort being put forth to obtain our vehicle which is a Claret Mica 460 Premimun model. I am not certain who was happier my wife and myself or Brian when he was finaly able to deliver the vehicle. Every staff member we encountered from the top to the bottom were consumate professionals. At this point we will not waste our time in the future and simply will shop at Superstion Springs Lexus. More

Marc Dent was very professional, knowlegable and courteous. We would highly recommend this dealership for friends and/or future purchases. We initially had a problem with the automobile. Superstitio courteous. We would highly recommend this dealership for friends and/or future purchases. We initially had a problem with the automobile. Superstition Springs repaired the car to perfection with no continuing problems. Thank you Superstition Springs Lexus for a fun experience. John Brandon More