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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,403 Reviews
Superstition Springs Lexus in Mesa, AZ, is proud to be an automotive leader in our area. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, ...
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,403 reviews

November 26, 2024

Very helpful kind and understanding …. .I would always recommend Phil the other person I talk to was not helpful at all More

by marritadumas
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Nov 27, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear that Phil made a positive impact. We strive for helpfulness and understanding, so your recommendation means a lot to us. We'll continue to improve and ensure everyone has a great experience.

November 26, 2024

Great and friendly staff. Work is done very fast and the dealership has many courteous options while waiting. More

by Fgbay67
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear that you had a positive experience with our team. We strive to provide quick and courteous service, and it's great to know you appreciated the options while you waited. Your feedback means a lot to us!

November 26, 2024

Excellent and quick service from my representative through the work being completed in a timely manner. More

by SMINGO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Nov 27, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had an excellent experience with our team. Timeliness and great service are our priorities, and it’s wonderful to know we hit the mark for you. We appreciate your feedback and look forward to serving you again!

November 26, 2024

Working through the deal was easy. Paperwork was smooth. After paperwork was signed I had the worst experience I have ever had with a dealer. The dealer expected items that were not wi More

by mightbfun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Okolita
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Superstition Springs Lexus responded

We strive to ensure every part of the process, from trade-ins to customer service, is handled smoothly and professionally. It's disappointing to hear that your experience did not meet those expectations. We take your feedback seriously, and we would like the opportunity to discuss this matter further and work toward a resolution. Please feel free to reach out directly to Brent Adkisson, our General Manager, at customerrelations@sslexus.com.

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November 25, 2024

Great customer service, also very attentive on details about the vehicles I was looking for. More

by JPGALVATRON36
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Delfino
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Nov 26, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a fantastic experience with our customer service and that our team was able to assist you with your vehicle details. Your feedback motivates us to keep delivering great service!

November 25, 2024

I always receive wonderful service at Superstition Springs Lexus. I’m greeted promptly, wait in a pleasant reception area, and my service rep, Phillip explains what needs to be done and I’m advised if More

by Orelax4u
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Phillip is the BEST service representative! I give him a 10 +
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Nov 26, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We’re thrilled to hear you consistently enjoy our service and that Phillip takes great care in keeping you informed. We look forward to welcoming you back for your next visit!

November 25, 2024

Always grateful for Phillip and his help in service! !!!! Feels great to trust someone like we do Phillip!!! More

by KENMONALANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in service
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Nov 26, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experience with Phillip! Trust is essential, and it’s great to know he’s made such a positive impact. Thank you for taking the time to share your thoughts!

November 24, 2024

I always gave the best customer service and an appointment that works for me. They go ver everything and never try to over sell anything. More

by 77khart
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback! We’re thrilled to hear you had a great experience with our customer service and appreciate our honest approach. Your satisfaction is our priority, and we look forward to seeing you again soon!

November 24, 2024

Considerate, courteous, informative clearly explained service. Dito doto dito tito dito dito dito dito dito. More

by lybesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charm
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you found our service clear and informative. Your support means a lot to us, and we look forward to continuing to provide you with great experiences!

November 24, 2024

They were friendly and worked to get us the car we wanted. This is our second car we have bought from Superstition Springs Lexus. More

by NANCY.GUSTAFSON8
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thank you, Nancy! We’re thrilled to hear you had another positive experience with us. Our team loves helping customers find the perfect car, and we appreciate your loyalty to Superstition Springs Lexus. Enjoy your new ride!

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