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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,408 Reviews
Superstition Springs Lexus in Mesa, Arizona, is proud to be an automotive leader in the valley. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,408 reviews

January 11, 2025

Myron was a wonderful service person. Very friendly and helpful. Will ask for him for every service. More

by KRISTIEF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myron
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Jan 13, 2025 -

Superstition Springs Lexus responded

Myron was a wonderful service person. Very friendly and helpful. Will ask for him for every service.

January 11, 2025

Excellent valet service. Great customer service . Quick response time. They always update you and reach out with a call More

by MIKETHEREF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We’re thrilled to hear that you had an excellent experience with our valet service and that our customer service team was quick to respond and keep you updated. Your feedback means a lot to us, and we look forward to serving you again in the future!

January 11, 2025

I would have to say Excellent service for my 15 word minimum requirement for this survey. More

by clark_gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip zito
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks for the great feedback, Clark! We're thrilled to hear you had an excellent experience with our service. Your support means a lot to us!

January 11, 2025

My 350 rx was found to have a timing cover oil leak and a water pump coolent leak. Repairs cost over $5000.00. Oil leak is a minor nuisance noand service lexus service bulletins suggests the coolest leak is More

by art.ashton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip zeto
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Jan 13, 2025 -

Superstition Springs Lexus responded

We understand the concerns regarding your vehicle's timing cover oil leak and the coolant leak related to the water pump. It's important to address issues like these, and we appreciate your decision to prioritize what you feel is best for your RX. If you ever need further assistance or reconsider your decision, please don't hesitate to reach out. Our Service Director, Mike McGee, is available to discuss any additional questions or concerns at customerrelations@sslexus.com.

January 11, 2025

Jake was my service representative and was outstanding , I would highly recommend superstition springs dealership. More

by bevndoug.dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear that Jake provided you with outstanding service. Your recommendation means a lot to us, and we look forward to welcoming you back to Superstition Springs Dealership in the future!

January 11, 2025

Very helpful. Our battery had failed and after a boost, we drove to the dealership at 4:30pm. They immediately took the vehicle in, determined the battery was faul More

by G.HUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks for sharing your experience! We're thrilled to hear our team was able to assist you quickly and efficiently. Your satisfaction is our priority, and we’re glad we could get you back on the road under warranty. We appreciate your feedback!

January 10, 2025

Awesome service! Working with Chris Bates was great, he was understanding and addressed my concernes. Thanks Chris More

by JJLENTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Chris. Our team always strives to provide excellent service, and it’s wonderful to know we met your expectations. Looking forward to serving you again!

January 10, 2025

We brought our Lexus 6 yrs ago from Superstition and have satisfied ever since. We really appreciate Phil our service associate. More

by judithconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil in Service
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thank you, Judith! We're thrilled to hear you've had a great experience with your Lexus and Phil. Your satisfaction means the world to us, and we look forward to continuing to provide excellent service for years to come!

January 10, 2025

Vince, Kaleb and Lorelei took excellent care of us! Would highly recommend this dealership to anyone looking for a vehicle! More

by MICHELLEHUMPHREY8
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks, Michelle! We're thrilled to hear that Vince, Kaleb, and Lorelei provided you with excellent service. Your recommendation means a lot to us. We look forward to helping you and others find their perfect vehicle in the future!

January 10, 2025

Everything was done perfectly and they even replaced my battery, which was unexpected. Thank you. More

by Kevinwhitaker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks, Kevin! We’re thrilled to hear everything went smoothly and you appreciated the battery replacement. Your satisfaction is our priority, and we look forward to serving you again in the future!

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