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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,423 Reviews
Superstition Springs Lexus in Mesa, AZ, is proud to be an automotive leader in our area. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,423 reviews

November 14, 2024

Had a great experience, salesman and finance person were great. Was a very quick process More

by dwainhumphrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Dwain! We're thrilled to hear you had a smooth and efficient experience with our team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again!

November 14, 2024

Everyone is always very helpful in the service dept as well as the sales dept. Thank you More

by MALPRANN
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear about your positive experience with our service and sales teams. Your support means a lot to us, and we look forward to assisting you again in the future!

November 14, 2024

Brought car in for a warranty issue. Was told extended warranty did not cover it. We called the warranty company ourselves and it turns out it IS covered. Took 3 week ls because lexus di More

by chris.prodanov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Nov 18, 2024 -

Superstition Springs Lexus responded

We understand how frustrating it must have been to face delays, miscommunication, and concerns about the condition of your vehicle upon its return. This is certainly not the level of service we aim to provide. To ensure that your concerns are fully addressed, we encourage you to reach out directly to our Service Director, Mike McGee, at customerrelations@sslexus.com.

November 14, 2024

Always a pleasure dealing with Phil zito and your staff Your sales rep Lori Costello gave me valuable information. Keep up the good work. More

by cathymccorkell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thank you, Cathy! We're thrilled to hear you had a great experience with Phil and Lori. Your feedback motivates us to keep delivering excellent service. We appreciate your support and look forward to serving you again soon!

Nov 15, 2024 -

Superstition Springs Lexus responded

Thank you, Cathy! We're thrilled to hear you had a great experience with Phil and Lori. Your feedback motivates us to keep delivering excellent service. We appreciate your support and look forward to serving you again soon!

November 14, 2024

Jacob Brightman and text support service tech. made sure it was a great experience. Thank you More

by RNT0
Recommend Dealer
Yes
Employees Worked With
We didn’t work with any of these dept.
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback! We're thrilled to hear that Jacob and our tech support team provided you with a great experience. Your satisfaction means a lot to us, and we look forward to serving you again!

November 14, 2024

A previous service manager attempted to upsell work to be done. I felt completely insulted by the reason for ac service. Jake spoke with me for some time and offered the apology for the attempted upsell More

by Terryinaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Nov 15, 2024 -

Superstition Springs Lexus responded

We appreciate your feedback! It’s great to hear that Jake took the time to address your concerns. We strive for transparency and customer satisfaction, so your experience means a lot to us. Thank you for your support and for sharing your thoughts!

November 14, 2024

It was a pleasant experience. Kaleb and Greg were very personable and enjoyable to work with. More

by CATHERINE.ARVIZU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Catherine! We're thrilled to hear you had a pleasant experience with Kaleb and Greg. Our team strives to create enjoyable interactions, and your kind words mean a lot to us! Looking forward to serving you again soon.

November 14, 2024

It is dependable and easy to deal with. Work is always done on time or eatlier. More

by Krichshirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear that you find us dependable and easy to work with. Meeting deadlines is a top priority for us, and your feedback motivates us to keep delivering great results. We appreciate your support!

November 14, 2024

Had great service. Phil always takes good care of me. Thank you. Waiting is no problem. More

by ROSENKRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Soto
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We’re thrilled to hear you had a great experience with Phil. Our team strives to provide excellent service, and your feedback means a lot to us. Looking forward to your next visit!

November 14, 2024

Would’ve given them six stars, but although the cookies were tasty, they were cold. More

by CARKING.Z45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome review! We're thrilled you enjoyed the cookies. We appreciate your feedback about the temperature and will work on that. Your support means a lot to us!

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