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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,423 Reviews
Superstition Springs Lexus in Mesa, AZ, is proud to be an automotive leader in our area. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,423 reviews

October 31, 2024

I always have my cars serviced at Superstion Springs Lexus. The service and attention to detail is always spot on. Keep up the good service and work. More

by BAILEYHOUND73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shean Hicks - Service Advisor.
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Nov 01, 2024 -

Superstition Springs Lexus responded

Thank you for your loyalty and for choosing Superstition Springs Lexus for your vehicle's care! We're delighted to know our team’s attention to detail and service have consistently met your expectations. We'll continue working hard to provide the high-quality experience you trust. Looking forward to seeing you again—thanks for the wonderful feedback!

October 31, 2024

Worked with Philip Zito for many years. He is courteous helpful and I highly recommend him More

by david@onlinearizonahomes.com
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Nov 01, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experiences with Philip. His dedication to providing courteous and helpful service truly makes a difference. We appreciate your recommendation and look forward to serving you again in the future!

October 30, 2024

Jake the service advisor was great! I could tell the mechanics were also great going out of their way, but we're told to do the minimum. My truck shook under hard braking so they turn More

by sandhead66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Christy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Superstition Springs Lexus responded

Thank you for your detailed feedback! We’re glad to hear that Jake provided great service and that you noticed the mechanics' efforts as well. However, we sincerely apologize for the ongoing issue with your truck’s braking and for not meeting your expectations regarding the gas tank. We understand how frustrating it can be to experience these issues, especially when you live far away. Your comments about the service and communication will help us improve our processes moving forward. If you’d like to discuss this further or explore options for resolution, please don’t hesitate to reach out. We appreciate your understanding and hope to provide a better experience next time!

October 30, 2024

My new Service Advisor Chris Bates was very good and helpful. SS Lexus is always courtesy. More

by Lisa
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Bates, Service Advisor
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Oct 31, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Lisa! We're thrilled to hear that Chris provided such great service and that you consistently have a positive experience with us. Your support means a lot, and we look forward to helping you again soon!

October 30, 2024

Chris was very helpful in going through my first scheduled maintenance at the dealership there. More

by MILESDEVAULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 31, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback, Miles! We're thrilled to hear Chris made your first maintenance experience smooth and helpful. Our team is always here to ensure you get the best service possible. Looking forward to seeing you again!

October 29, 2024

My 2016 car looks brand new after the detailing. Also got one new tire after they checked out the tire pressure. More

by SSPRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Phillip.
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear your car looks brand new after our detailing service. Keeping your vehicle in top shape is our priority, and we're glad you found the tire check helpful too. We appreciate your support and hope to see you again soon!

October 29, 2024

I first spoke with Phil Zito on the phone re my tint problem. I brought the car in yesterday. We discussed options. The team drove me back/forth for breakfast. It was an excellent experience. Thanks More

by STEVENJACOBSON1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Steven! We're thrilled to hear about your positive experience with Phil and the team. Providing excellent service is our priority, and we're glad we could make your visit enjoyable. We look forward to seeing you again!

October 29, 2024

Chris was great. I really appreciated his approach to service and keeping me well informed during the process. More

by PDEVANS5T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris is service
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with Chris. Our team strives to keep our customers informed and satisfied every step of the way. Your feedback means a lot to us!

October 29, 2024

The Chris in the service department bends over backwards to handle our vehicle service in a courteous and efficient manner. We could not be more pleased with the service department and Chris. More

by KEN.HOBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 30, 2024 -

Superstition Springs Lexus responded

Ken, we’re thrilled to hear about your positive experience with Chris in our service department! Our team strives to provide excellent service, and it’s great to know that Chris exceeded your expectations. Thank you for your kind words and for choosing us for your vehicle needs!

October 29, 2024

Quick and professional for urgent service required on battery. Service advisor was very helpful throughout the process. More

by Goaliedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing quick and professional service is our priority, and we’re glad our advisor could assist you effectively. Your feedback means a lot to us!

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