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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,426 Reviews
Superstition Springs Lexus in Mesa, Arizona, is proud to be an automotive leader in the valley. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,426 reviews

October 25, 2024

Chris Bares Service manager really helped me and he . ade it possible for me to get my husband to PT for his hip and knee. He called me and let me know about what needed to be done to keep my car intrea More

by EMTJBMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS Bates service manager
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear that Chris provided such helpful service. Keeping your vehicle in top shape is our priority, and it's great to know we could support you and your husband. We appreciate your feedback!

October 25, 2024

The lack of professionalism and communication from the team making the overall experience frustrating and far below expectations. More

by MESAASSTMGR
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Philip, Mike , Brent
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Oct 25, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your experience with us. I apologize for the sub par customer service you experienced while having your vehicle serviced. I know that It’s frustrating to have to follow up on matters that should have been handled seamlessly, and I understand how this can impact your overall satisfaction. To address your concerns directly, please contact me directly at gokolita@vtaig.com and I will be glad to assist you and ensure that we improve our processes moving forward. Thank you for your feedback, and I hope to resolve this for you soon. Greg Okolita - Sales Director - Superstition Springs Lexus.

October 25, 2024

I highly recommend superstition Lexxus. The team there is friendly, efficient, engaging, and informative. I bought a really good vehicle for an excellent price. The purchasing process was More

by VINCENT.HARRELSON
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Atanasio
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Vincent! We're thrilled to hear you had such a smooth experience with our team. Your satisfaction is our priority, and we appreciate your recommendation. Enjoy your new vehicle!

October 25, 2024

Phil is awesome to work with. Was up front about everything. The work done was completed within the time quoted. The shuttle was there to pick me up and I could not be happier wit More

by LORIE.VALENZ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in service
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Oct 29, 2024 -

Superstition Springs Lexus responded

Lorie, we're thrilled to hear about your positive experience with Phil and our team! Timely service and clear communication are our priorities. Thank you for taking the time to share your feedback—it truly means a lot to us! We look forward to serving you again.

October 25, 2024

Outstanding service! My car is back to normal. Damage caused by a minor accident was completely repaired to our satisfaction. More

by garrycant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback, Garry! We're thrilled to hear that your car is back to normal and that you’re satisfied with our service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

October 25, 2024

Team was super responsive in helping us out with an unexpected issue. Fit our vehicle in immediately and worked to hassle free get it repaired and make it right. More

by dominic.kistner
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Dominic! We're thrilled to hear our team was able to assist you quickly and efficiently. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

October 25, 2024

Phil is excellent and knows his stuff. I like how he explains things regarding maintenance. More

by ARIZONAHOFFMAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Phil service
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Phil's expertise and clear explanations have made a positive impact. Your satisfaction is our priority, and we appreciate your support!

October 24, 2024

The service is very good. They treat customers as their family and lesson to customers’ needs. The environment is very clean and comfortable. More

by Hungshu Tsai
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Oct 25, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We’re thrilled to hear you felt like part of our family and enjoyed the clean, comfortable environment. Your feedback means a lot to us and motivates our team to keep delivering great service!

October 24, 2024

Scheduling was a snap over the phone, and Chris Bates did a good nod of evaluating the Tim: he suggested mid afternoon, and that was near enough to the time he called. Checkout was a breeze. You really want More

by arnold.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Arnold! We're thrilled to hear that scheduling was easy and that Chris provided great service. We always aim for a seamless experience, and it’s wonderful to know we hit the mark. Looking forward to seeing you again soon!

October 24, 2024

Shane was helpful and ensured my car was well inspected and repaired and cleaned upon return. I will be returning to him in the future More

by SEANNEEL89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 24, 2024 -

Superstition Springs Lexus responded

Sean, we're thrilled to hear about your positive experience with Shane! Our team takes pride in providing thorough inspections and repairs. Your trust means a lot to us, and we look forward to serving you again in the future. Safe travels!

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